Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

December 1, 2022

They have good support. If they did not ask to pay to upload video reviews, I would have kept it. That is it.

Online ASA
United States
44 minutes using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

May 6, 2022

Easy to set up and fast customer service. I recently migrated all of reviews and rewards programs over from Stamped.io which was a HORRIBLE experience. It's so refreshing to get a much more robust, visually pleasing app and customer service that is 1000x better.

mikimiette
United States
44 minutes using the app
July 10, 2022

Great help from Keith who helped me install correctly - cause I was not able to complete it succesfully. Looks good now in my store-

NOMA Nordic
Sweden
44 minutes using the app
February 2, 2023

Joian Z was a great help very easy to work with and understanding, love using yotpo reviews, great!!!

clyde candles trade
United Kingdom
43 minutes using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

March 31, 2021

The customer service was SO helpful! I haven't had any experience yet with the app, as we just downloaded it today. But the support agent I talked to was so helpful. I definitely am excited to use this program.

Little Luxuries of Mackinac Island
United States
42 minutes using the app
January 8, 2022

Great customer support quickly via chat! Thanks for your help, Rilu Jane. Customization options are limited in the free version.

Eat Undressed
United States
41 minutes using the app
October 5, 2022

Kenneth was extremely helpful and took his time to really guide me through the app! Thank you for the help!

BLMTD
United States
40 minutes using the app
May 9, 2023

Warly was such a great help. got the job done quick with no hassle!! I wish everyone customer service was like Warly, quick, easy and simple!

ADL SHOP LLC
United States
39 minutes using the app
February 13, 2021

I've just installed this app and needed a small change - the chat and response was super helpful and addressed my needs immediately - I'm looking forward to using this product!

TrueWestHats
United States
39 minutes using the app
September 13, 2023

Very helpful and great customer service!

Cute Language
United States
38 minutes using the app