Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

April 9, 2021

Manny helped me with a few general questions and then noticed that I had installed some things incorrectly. Manny then fixed my installation and made the reviews look awesome!
Thank you so much!!!!

Front Door Flower Club
United States
About 1 hour using the app
November 2, 2015

We we're really interested in getting this app, as we believe customer reviews are important to any business, trying to make a difference. Unfortunately , We have requested help as there seems to be an issue creating an account, and getting the app installed properly. Every email, sent takes days for a response, and then once you reply to that email, it takes days again for another response and still nothing. So I will look into another app. Good luck to those that were able to get it up and running with no issues. Im sure if I wait a few months it might happen. But I need something Now.

Foreverstore Com
United States
About 1 hour using the app
April 16, 2021

Great customer service with setting up this account. Looking forward to getting started, have heard wonderful things about this reviews app.

zanartefacts
United Kingdom
About 1 hour using the app
September 28, 2021

Ronel really knows how to take care of customers. provided great service and fixed my issues in no time.

SmackDG
United States
About 1 hour using the app
January 28, 2021

A great tool and a great experience with there customer service highly recommended they experience for they sell

Moda Seating Corp
United States
About 1 hour using the app
November 12, 2019

The response to all my questions was incredibly quick. Awesome app with a ton of great features. Very clean and easy to use.

FRDM
United States
About 1 hour using the app
Yotpo replied November 18, 2019

Happy to hear you're enjoying Yotpo, thanks for taking the time to leave a review!

May 31, 2021

don was great, really helped, all good, free plan is fine although the rest of this is just to get 100 limit

Type One Style
United Kingdom
About 1 hour using the app
Yotpo replied June 1, 2021

Thank you for taking the time to leave a review!

January 21, 2018

Awesome set and forget app....love it!

Endurelite
United States
About 1 hour using the app
July 27, 2021

amazing support! will be using this app for years to come! they do a great job answering all questions and are very hands on with their customers!

Beautiful Daisy Boutique
United States
About 1 hour using the app
March 31, 2021

The customer service was SO helpful! I haven't had any experience yet with the app, as we just downloaded it today. But the support agent I talked to was so helpful. I definitely am excited to use this program.

Little Luxuries of Mackinac Island
United States
42 minutes using the app