Reviews (7,073)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the quantity and quality of customer reviews through automated requests, enhancing engagement and conversion rates. The ability to moderate and respond to reviews quickly is appreciated for effectively addressing customer concerns. Features like customizable review widgets and social sharing capabilities help match brand aesthetics and amplify positive feedback. The app also offers robust analytics to assess customer sentiment and improve products. Exceptional support, particularly from team members like Doner P, Ruzsel J, and Jeorge Kenneth V, is frequently praised for their efficient, real-time assistance with installation and troubleshooting.

December 4, 2012

What a great! I like YOTPO and YOTPO team. After recent update, folks who don't have ID of social media can write their reviews. And they always reply within 12 hours.

KollectionK
November 30, 2012

Pretty much the same as the review below this - there have been a few glitches and issues but Dov's been really helpful and walked me through a few problems. Great customer service, would definitely recommend this app - and now with the "email reviews" set up, I'm hoping we can start getting a good number of reviews on the site. It'll definitely help sales when people can see that others have bought (and enjoyed) products.

Fancy Dress Party Ideas
December 13, 2012

It is awesome, I have even had the owner contact me to discuss how they could help and have implemented many of the feature I wanted and looks like many more great features to come. It has been working great and so many reviews come in everyday now. A must have for generating great reviews.

Lolli Mobile Accessories
December 13, 2012

Love this app. I had a bit of difficulty with the codes, but Dave was quick to help and it is all running well. Thank you Dave for your top-notch support. A very Merry Christmas to all of you guys at Yotpo!

Spa2Go Canada
December 21, 2012

This app is awesome. Great support, etc. Works beautifully.

Drums On Demand/Studio Soundware
December 20, 2012

Excellent App! I changed templates recently, and was having some difficulty re-installing the App, but Dave in support helped me out real quick, and all is good now! Support is excellent! Looking forward to seeing what other features this App will be capable off in the future...

bitmore.co.uk
January 8, 2013

Fantastic app for store owners and customers. Awesome support as well.

iPhone.se Shop
December 20, 2012

Wrote a bad review earlier, but, things turned out beautifully in the end. The support is awesome and Dov takes personal interest.

theindianbean.com
December 30, 2012

Yotpo is a great review app! The customer service is amazing, and I would highly recommend that any retail store use their services.

Lendperk
January 9, 2013

Brilliant App. Great customer service from Dov!

Hoping this will make a great impact on my shop. See it installed at worksafeontario.com.

WorkSafeOntario.com