Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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Great app. It really helps me moderate reviews and also addresses customer concerns when they arise.
Nice app and easy to use. Even the free version is pretty useful. They've been very responsive the couple times I've needed help.
Thanks for taking the time to leave your feedback, Shirlee Grund Jewelry!
quick reponse to my question - it was dealt with quickly. Thank you for your help. John B was the person who helped.
This 5 star review is for the technical service help I got from Ed, who went about 5 or 6 rounds with me in trying to get our Dmarc authenticated with Sendgrid and Yotpo sending emails on behalf of us to our customers. He was really willing to go the extra mile and get this figured out with me. Thanks a lot Ed. Great job!
Yotpo customer service is great and Ronel provided assistance in displaying the curated reviews on our website. Recommend this service EDIT: Contactede YotPo again for some inquiries we have and James was more than happy to assist us. Even provided detailed pointers to solve our issues. 100% recommend!
It is a great app, We had a theme change and Orly from customer services immediately sorted everything out for us. Thanks Orly, Thanks Yotpo
Customer service is really good, I was totally confused about my reviews widget and Bernard installed it for me. Really appreciate it!
Requested customer service through the app Chat. Manny T has very helpful, my issue was sorted out within minutes.
These guys are awesome! Did a bunch of work that they didn't have to do and didn't even ask questions, just did it!
I would totally recommend this app! Use it@
Hi there! Thank you so much for writing a review. Our customer support team is always there and happy to help! Glad to hear we're hitting the mark and you're enjoying Yotpo!
This is a great app - easy to manage comments and makes a huge different to site. Great customer service, we recently had a problem when we changed templates and Jo fixed everything for me straight away. Thoroughly recommend this App. www.crayonrocks.com.au
Thank you so much for taking the time to leave a review, we're so happy to hear you're enjoying Yotpo!