Reviews (7,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Yotpo is one of the oldest apps I've been using on my Shopify store and I cannot imagine my site without it. It sends out good-looking review requests, organizes all the reviews, and allows customers to ask questions. Highly recommended! Btw, James from the support team helps me to update review widgets to the new theme, was very polite, and done with it very fast and professionally, thanks a lot!
amazing costumer service and very little waiting time before speaking to an actual human being!
Manny and the team from Yotpo is awesome! Yotpo is well worth the money and will pay you back many times over.. Been using them for close to 10 years.. You pretty much set it and forget it and reviews just starts rolling in! Recently needed to migrate my product reviews to a new website and Manny made things very easy! Took less than 24 hours and all reviews were published to the new site.. Thank you!!
The app is great, helps to give my customers peace of mind about the quality of the items in my shop-- and I'm also very happy with my recent tech support experience. After changing my theme the reviews weren't displaying properly and I couldn't figure out how to fix it on my own. It did require manually reinstalling, but the person who worked with me took care of it and was very pleasant and beyond helpful.
Epic support By Warly! I am so happy with the help I got when implementing the carousel widget on my site. It looks so good! Yotpo has been a huge integral part of my business's success. very happy
I recently had the pleasure of working with 'John B' on my Shopify store, and I must say, his speed and proficiency in resolving the issues were truly impressive. From start to finish, John exhibited a remarkable ability to quickly identify and tackle any obstacles that came our way.
We appreciate your feedback about John! We strive to provide you with the best customer experience everyday! Thank you!
very happy with application, its seamless, easy to use, looks great and has definitely help giving my site credibility
Love Yotpo! There are so many great features in this app and it is free! Simple to install & customize to match your theme and support is quick to respond and even help me set up the rich snippets. The only 3 things I would like to see change are being able to make the submit button smaller (not familiar with css & that is how you have to do it), being able to get rid of the "reviews by yotpo" text & being able to change or eliminate the default profile picture next to the review, (his hair is horrible, haha!) but the pros by far outweigh those cons, those are small things compared to what you get with this app. Definitely recommend!
Wonderful, professional reviewing app. Thank you so much for making it free for all :D
This app is works really well. I got fantastic genuine reviews from customers which are easily share on facebook and twitter. The support is fantastic as well. Every time one of my customers write in a review about not receiving their order, I get a personal email to flag me to it and I am not even on their paid service yet.