Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

November 10, 2023

Needed help with a setup on a custom theme. John was very helpful and nothing was ever too hard.

Victoria Stag
Australia
Over 5 years using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

September 1, 2023

We've been using Yotpo for a bit, and really want to comment on the support. Most apps don't provide the level or speed of technical support that Yotpo does. John G. stepped in and made the edits to our site that we needed in under 10 minutes. This level of support is what keeps companies coming back to Yotpo.

rugpublic
United States
Over 5 years using the app
April 8, 2013

Great interface with heaps of options! Looks slick on the site too...

Target Dry
United Kingdom
Over 5 years using the app
June 16, 2020

This app is such a huge part of our growth and success. Plus, the customer service is amazing. Any time that we have needed help, they have quickly replied and also taken extra time to help with our needs.

Highland Bluff Studio
United States
Over 5 years using the app
February 8, 2022

Very helpful and great communication. Would like the plans to be a little cheaper for the upgrade. Thanks

Havetolove.com
United Kingdom
Over 5 years using the app
June 3, 2022

Great application, and even better support...I love It !!!! I solved the problem in a minute ... Great!!!

Marta Matilda Harper
Serbia
Over 5 years using the app
Edited June 3, 2015

Great app. The Yotpo reviews app has gained my business a 70% increase in business since adding the app. Highly recommend this app!

Personalized Baptism Gifts
United States
Over 5 years using the app
February 22, 2018

Great app and great support. Thank you!

Tamaga
United States
Over 5 years using the app
November 8, 2023

Great customer service from Arven! Helped me fix an issue in no time.

Silverly
United Kingdom
Over 5 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

June 3, 2020

Yotpo is terrific. Too many apps in the marketplace, but this one is definitely a must. Additionally they have an ecosystem of complimentary apps that to my knowledge are also much needed to grow your store

Crisobela
Colombia
Over 5 years using the app