Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

August 16, 2023

John B aka John Boss helped me very quickly and succesfully. I needed the reviews removed and he did it within a blink of an eye. Thank you!

Lunar Wolff
Netherlands
Over 5 years using the app
Edited February 20, 2024

I was trying to integrate the Yotpo review badge into our website. I was struggling with the code. I was delighted to be able to discuss my issues with Gabriel. Gabriel was able to import the badge with great precision. 5 Stars to you Gabriel!

E3Live Superfoods
Australia
Over 5 years using the app
August 19, 2014

Great app, especially now we've got more control over the colour / look and feel.
We install it on all our client's websites - really easy to install, and great for reassuring prospective customers that the products and services are really good. http://www.echic.com.au for Inspired Tribe

Inspired Tribe
Australia
Over 5 years using the app
August 7, 2023

We have been using Yotpo for several years and I find the platform easy to use. The Customer support make themselves available 24/7 and are always helpful with our questions. We have worked with Warly on several occasions and he pays attention to the details. I hope they continue to staff their team with people like Warly.

LEAD APPAREL
United States
Over 5 years using the app
November 16, 2020

This app is great for collecting reviews and very easy to moderate them. And I've had very good service from the support team when required.

Cherry Melon
South Africa
Over 5 years using the app
Yotpo replied November 16, 2020

Thank you for your review! We're happy to hear you're enjoying using Yotpo.

Edited September 29, 2021

great app for reviews! builds trust w customer. also Kenneth was a great help in transferring reviews to new theme!

Natural Roots NYC
United States
Over 5 years using the app
October 23, 2014

This is a very good and cleverly though out app. I strongly recommend trying Yotpo for your store.

Brilliant Tan
South Africa
Over 5 years using the app
September 25, 2023

John G was very helpful, very responsive and fixed my issues right away. Thank you John

Harlow Skin Co
Canada
Over 5 years using the app
January 15, 2018

I am getting so many more reviews using Yotpo and it was super easy to install! I did ask them to transfer my existing reviews over- I sent them a file, they emailed back items I needed to fix on my end, then they transferred them over. A completely painless experience! Michelle Brana helped me through the process and she was amazing to work with!

Mamasuds Llc
United States
Over 5 years using the app
January 29, 2016

Awesome app. Super easy to use, very automated. Great for our customers and great for our website SEO!

Bighorn
United States
Over 5 years using the app