Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

May 20, 2022

Yotpo always provides fast & easy support! Whether it's help with code, or design I always come away with a helpful repsonse.

Looptworks
United States
Over 5 years using the app
November 10, 2023

Very happy with Yotpo - I had some minor issues when I updated my theme. I really like the chat help because things can be resolved in real time. I chatted with Doner P. who was extremely helpful and took care of things perfectly!

Froli Systems
United States
Over 5 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

August 12, 2021

Good support! Their pricing is more reasonable now for the features they offer as well. ------------------

SensoryMoon
United States
Over 5 years using the app
Edited November 9, 2021

Eduardo R was super helpful with installing my Yotpo reviews into my product listing for me! Glad I am back with Yotpo again. Allen was also really helpful with doing some coding on my site with Yotpo. Thanks so much!

Petunia Skincare
United States
Over 5 years using the app
Edited April 28, 2023

My reviews were not being displayed on my product pages. Reached out to customer service and received a quick response. Simoun checked on the issue and fixed it right away. As always, great customer service!!

Blue Haven Holistics
United States
Over 5 years using the app
November 19, 2019

Very helpful, great customer support. I would highly recommend this app. Especially for someone just starting out.

Aclim8
United States
Over 5 years using the app
August 22, 2023

Totally satisfied with customer service and ease of use. Each time it only takes a few min to jump on a text support and they do a good job at fixing the bugs and answering questions.

Canadian Pine Pollen Company
Canada
Over 5 years using the app
June 12, 2015

We started out with the basic version of the YotPo app and upgraded to premium after a couple of months once we realized how powerful the reviews are. The automation is excellent. The only downside is that to use ALL of the features we would have to upgrade our plan yet again.

TerraSlate Paper
United States
Over 5 years using the app
Edited October 26, 2023

I spoke with Daniel today and he went above and beyond to help me. It took over 2 hours to get everything the way I wanted it and he did it all. I would highly recommend them and not use anyone else. Ty,,,TY,,,TY,,, I needed some things tweaked a little and they were so helpful with making it look the way I wanted. Love the look! TY :) They were such a great help! Spoke with Nick S today and helped answer all my questions. So professional. What a pleasure also James Edmar C...TY :) Great job!
Ruzsel J, ty for all your help. Perfect!

Fashion Hut Jewelry
United States
Over 5 years using the app
Edited October 4, 2023

Warly S was super helpful and answered all my questions! Very happy with their service today!

Isle of Dogs
United States
Over 5 years using the app