Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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Incredible service (I had Yulia Sachkova and she deserves a raise!). LOVE Yotpo :)
Fantastic app and great customer service. I've been using Yotpo for several years now and would definitely recommend.
Great app, looks good on my site, and easy to set up. Customer Service is very responsive. Happy helped me out a lot; awesome representative!
UPDATE: I still use this app over a year later. I was assisted by Warly today and I was satisfied with his service.
Great support team had a very good experience, sorting out transferring our reviews to a new website. I recently need some more help and the customer service is amazing. Once again top-notch customer service.
John B aka John Boss helped me very quickly and succesfully. I needed the reviews removed and he did it within a blink of an eye. Thank you!
John G was very helpful, very responsive and fixed my issues right away. Thank you John
I was trying to integrate the Yotpo review badge into our website. I was struggling with the code. I was delighted to be able to discuss my issues with Gabriel. Gabriel was able to import the badge with great precision. 5 Stars to you Gabriel!
We have been using Yotpo for several years and I find the platform easy to use. The Customer support make themselves available 24/7 and are always helpful with our questions. We have worked with Warly on several occasions and he pays attention to the details. I hope they continue to staff their team with people like Warly.
Great app, especially now we've got more control over the colour / look and feel.
We install it on all our client's websites - really easy to install, and great for reassuring prospective customers that the products and services are really good. http://www.echic.com.au for Inspired Tribe
This app is great for collecting reviews and very easy to moderate them. And I've had very good service from the support team when required.
Thank you for your review! We're happy to hear you're enjoying using Yotpo.