Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 24, 2022

Great customer service and flexible plans for different business needs. Recently had a good experience with Chat help, aided by "Happy S".

Planks Ski | UK
United Kingdom
Over 5 years using the app
November 30, 2019

good app. good customer service. would recommend to anyone wanting to get uo and running with reviews on their site.

Birdie Bundle
United States
Over 5 years using the app
December 19, 2017

Love it! Has increased my conversion rate significantly by giving potential customers real reviews and honest opinions. Completely automated and also able to showcase reviews through social media. A must have.

Cut Throat Club
Australia
Over 5 years using the app
June 20, 2013

easy to install, looks great - very impressed!

Modish Living
United Kingdom
Over 5 years using the app
December 29, 2013

Of all the apps in the entire shopify app store, this is by far one of the best I've used. It serves it's purpose wonderfully and integrates very easily with your site. Not to mention, our customers have responded well to our requests for reviews. Great product, and a must have for your e-commerce business.

Original Grain
United States
Over 5 years using the app
February 28, 2014

Best app I have. Great integration, easy to use. Easy to manage. And best of all, it is free! Thank you Yopo!

Soko Glam
United States
Over 5 years using the app
Edited December 17, 2022

I've been using these guys ever since I started my business over 3 years ago and have never been dissapointed. Support is very fast and efficient Five stars all around! Thanks again for all your support!

Update to my review....continued five star all around! The support I recieve from the team is incredible. I've used the support chats for numerous occasions and have never been dissapointed. Thank you Reinier D as you fixed my issues.

Fetching Ware
Australia
Over 5 years using the app
October 23, 2023

Ruzsel j - he was a good help. thanks a lot.

The Essence of Tea
Hong Kong SAR
Over 5 years using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

August 7, 2014

Awesome. Awesome. Awesome App! The support is top-notch & we have seen great increase in our volume due to adding reviews to our site. Great job.

juice. Nashville
United States
Over 5 years using the app
August 13, 2020

I started using the free version and then upgraded to paid when my store got too much traffic for the free plan. I have upgraded my theme a couple of times and the Yotpo team has been great in helping me modify the code to get ratings exactly where I wanted them, always in less than 24 hours. These guy rock!

Malo'o Racks
United States
Over 5 years using the app