Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited April 27, 2023

We are very happy with the customer service. Very helpful and available, they resolved an issue with personal support. I recommend the app as a review system

Tea Repertoire London
Switzerland
Over 5 years using the app
August 26, 2020

Josephine E. was amazing in helping to get our widget and SEO pages working within hours of the request for help. Great app and service that really improves conversions - thank you!

Bee Natural
Australia
Over 5 years using the app
Yotpo replied September 23, 2020

Thank you for taking the time to leave a review! We're happy you had such a positive experience with our customer service. We'll definitely let Josephine know!

Edited January 7, 2023

Thank your for help Rhenant. Youre the best! your help was truly the best. I had least 8 different issues, and we fixed all. Thank you!

Joy Love Dolls
Finland
Over 5 years using the app
Yotpo replied October 28, 2019

Hi there, thanks for leaving a review. We really appreciate your feedback and are happy to hear you're enjoying Yotpo!

November 22, 2014

The app itself works very well. Even the free version came with enough basics that were easy to install and use.

Cow Art and More
United States
Over 5 years using the app
July 24, 2023

Warly S took the time to really help me. He fixed all my issues with the widget and was VERY patience. Amazing customer service! I cannot say enough good things. Thank you!

One Blushing Bride Custom Wedding Veils
United States
Over 5 years using the app
August 23, 2017

One of our all-time favorite apps. Yotpo helps us track and organize customer feedback and utilize it to make our store better for our customers. Looks great on our site, super easy to use and EXTREMELY helpful.

Elevated Vaping
United States
Over 5 years using the app
November 11, 2022

FIVE STARS! Thank you for the very quick and efficient support to make the reviews visible on the new theme!

inSync design
Australia
Over 5 years using the app
Edited December 21, 2021

The customer service team is so helpful! My last experience with Nick was superb! he helped me with every single question. Would definitely recommend!

Kloset Heist
United States
Over 5 years using the app
August 22, 2018

Great app, lots of great features; reviews tab, facebook linking, notifications for new reviews, works really well and the support has been excellent. Many thanks Yonathan for responding to my queries so quickly. I would definitely recommend this app!

Happy Mama Organics
Australia
Over 5 years using the app
September 28, 2013

seamless installation and great interface. i tried quite a few rating widgets and this is the best!

The Little Link Cufflinks | Cufflinks for Every Occasion
Singapore
Over 5 years using the app