Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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Jeorge helped me greatly in updating my site with the reviews badge after i updated my theme and it disappeared. He also helped me import reviews via the Yotpo template so i could add my Ebay reviews to my shopify site.
Great support! Thanks again guys!
Absolute stunning service by Joian Z from Yotpo support. I recently changed from the old Debut theme to the new Dawn theme and were having trouble to load the Yotpo widget again. Within a few minutes it was resolved. So re-assuring to have such excellent support for apps you pay for.
Appreciate all of the quick help to resolve my issue! James nailed the problem and i can now move on.
Have been using this app since we began with Shopify. There has never been an issue with it and their customer support team has been nice to work with! I believe that having these reviews have led to further sales from customers who see what others have to say.
James was very patient and was able to fix any issue I had with ease in a timely manner. Thanks James!
Very helpful. I did change apps and am no longer using, but good customer service until I did. Thank you.
Yotpo works great, and any issues we had were quickly resolved by the team. I just had more things I needed help with, and Ronel R was able to help me out. He kept me in the loop with updates, and we had a meeting to discuss my issues. He was incredibly helpful.
Outstanding and patient customer service chat support agent! John B. is very knowledgeable and helped me super fast and efficiently!
Recently installed this app for my Shopify store. The free element as everyone knows is very limited. However, once I upgraded I needed the advice of the 'Yotpo Growth Support Hero' .. Literally unbelievable level of service, help and recommendations. Well done Yotpo and well done Yotpo Growth Support Hero 'Jaypee' ...., If every company could take a leaf from your book the world would be an easier place to navigate.
We've used this app for product reviews and love it. It drives so much traffic back to our store with email review requests, i'd recommend giving it a try.