Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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I started using the free version and then upgraded to paid when my store got too much traffic for the free plan. I have upgraded my theme a couple of times and the Yotpo team has been great in helping me modify the code to get ratings exactly where I wanted them, always in less than 24 hours. These guy rock!
No complaints whatsoever about Yotpo. Excellent app! Simple to use, looks great integrated on our site. Highly recommended.
Hey Mighty Bright, thank you for taking the time to leave us a review!
Great help, had a little issue and sorted very fast. , thank you very much. Jann was very help thamk you
This application has definitely helped us sell more items, based off customer reviews. I was running out of emails every month to send, so I upgraded the plan to Growth 200, and then support team installed some snippets of code for us, to save us the time and the confusion. Great app and great support!
Hi there! Thank you so much for taking the time to write a review. Glad to hear you're seeing the benefits of Yotpo and our customer support team was able to get you up and running smoothly!
Very user friendly for someone who is technically challenged its nice to have a responsive customer service via chat. I have already noticed more people using this and posting the pictures in their reviews. It's really easy to share to social media too. Nice Work. ;-)
Second encounter needing help Ronel was great and addressed my issue quickly. I just needed to update my token and reconnect to Facebook but he helped me do all of that.
Great customer service. We highly recommend this App! Rhemy R
was very responsive and he solved all of our questions. A+
Incredible app! Nothing bad to say - does exactly what you need for your website and collecting reviews!
Thank you for leaving a review!
I utilize yotpo for my site reviews, and it’s been great. Being able to offer coupons in exchange for reviews has helped get customers to leave a review. I had to recently reach out to customer service because I changed my Shopify theme. Junalou was fantastic in getting my widgets back in order, and they were very quick to help me. I am so grateful for the positive experience!!
Thank you for your review. We're happy to hear you've had such a positive experience with our customer service.
Love this app. Incredibly easy to install :) We are also very happy with the technical support we receive from Yotpo team! They have been timely and courteous in response to our customization requests. Keep up the great work!
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UPDATE: Still going strong with Yopto. The support team has been incredibly responsive and we're VERY appreciative of their support!!!
Anne from Customer Support is an absolute superstar. She was able to help with my query of grouping reviews for product bundles with extreme efficiency and professionalism. Unprecedented CS, for a great Shopify app. Thank you once again Anne!
Thank you for leaving a review. We're pretty huge fans of our customer service team as well, and we'll definitely pass on your kind words to Anne.