Reviews (7,048)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

April 7, 2014

Simple, easy to use, and effective. Easily publish product reviews to product pages and social media. Definitely recommend.

WishBox
United Kingdom
Almost 6 years using the app
March 4, 2014

I cannot think of a reason not to get this app. It's been of great value to us and our customers who can buy with confidence after reading other shopper's feedback. An awesome app run by people who are genuinely wanting to make it as good as it can be.

Stop reading the reviews and download it now!

Evolve - Electric Longboards & Motorized Skateboards Australia
Australia
Almost 6 years using the app
January 16, 2015

Outstanding app for collecting Customer Reviews after the sale, plus Yopto is automated. Thanks for the great app Yopto Team.

Womens Skin Care
United States
Almost 6 years using the app
Edited June 13, 2020

I love how easy it is to set up and the fact that it puts reviews about specific products on the same page as the product so shoppers can see all the comments about the product they're considering without leaving the page or having to read through all the comments to find something about the product they are interested in. Awesome program. I love it.

My Skins Friend
United States
Almost 6 years using the app
Edited August 22, 2023

John B, was really helpful about my needs on yotpo, I wasn’t even sure about the right way of do the questions, solved those in minutes! Twice! Friendly, pacient and polite. Thanks John B.

MAMAZOO Brasil
Brazil
Almost 6 years using the app
February 14, 2023

Been using this service on our website for years. We've been very happy with it. I had an issue pop up which they promptly handled for me. They proved that they care about the happiness of their customers.

QuartzBangers.com
United States
Almost 6 years using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

Edited June 4, 2023

Quick and awesome customer service and Great help by Warly, completed my request on the spot, Thanks all.

Chans Furniture
United States
Almost 6 years using the app
Edited June 7, 2022

Thanks, Doner P, Great Support, helped with everything I would recommend this APP. I like how it does.

KiwiCorp
New Zealand
Almost 6 years using the app
Yotpo replied December 2, 2020

Thank you for leaving a review, we're happy to hear Caroline was able to help you!

March 10, 2020

Fantastic app to collect reviews from your customers. Really easy to use for both company and customers. Plus, the support from the Yotpo team is absolutely perfect.

Enspirar
Spain
Almost 6 years using the app
September 6, 2022

Kenneth John M gave great customer service and should get a raise. He went the extra mile to make sure there where no problems now and in the future. Thanks

EAT PRAY MAUI APPAREL
United States
Almost 6 years using the app