Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate the app for its smooth migration from other platforms, enhancing subscription management and customer service. They value the integration with Yotpo Loyalty & Rewards for easy discount access and praise the user-friendly interface that integrates well with product pages. The app offers robust customization options for various sales and campaigns, and is easy to install and set up. Features like free shipping setup and independent front-end design are also noted as beneficial. Merchants report excellent customer support, highlighting the knowledgeable and responsive support team, which adds a personal touch to the service experience.
Refine
-
By rating
Roland was so helpful and helped me make my account page have a button to manage subscriptions. Make sure you do this too!!!!
Big shoutout to Thessanyl. Great support. Solved my issue in less thank five minutes. well done thanks
Thank you for writing a review — we value your feedback.
Had a little issue with Subscription showing the widget twice on a product page. One of the chat customer service reps Happy helped me out and was resolved in minutes.
Highly recommend Yotpo subscriptions and all other Yotpo services.
Thank you for writing a review — we value your feedback.
Very good customer service on the chat. Irvin helped me fast, was patient and solved the issue. Would recommend this app
Thank you for writing a review — we value your feedback.
We had a theme update and began receiving questions from our customers on how they could access and manage their accounts. I reached out to yotpo chat support and Happy Sheen Buhay assisted me in fixing this. It was a very seamless process to get our site up and working easily (without having to get my developers involved). I appreciate Happy S help in getting this done swiftly, seamlessly and effortlessly. Thank you Happy S
Thank you for your feedback!
Great costumer service. fast response to via chat.
The plugin is very easy to use, and with a simple interface.
Thank you for your valuable feedback! we're glad to hear you are pleased with our product.
5 stars! Perfect customer service!!!
I couldn't get the customer-facing widget installed on my Shopify store, so I contacted support. They didn't just tell me what I was doing wrong; Irvin with their support team installed it for me and now it's working perfectly.
Thank you for writing a review — we value your feedback.
Great customer service from Happy S. - easy to understand, thorough and got me up and running quickly. Appreciate it!
Thank you for sharing your thoughts with us!
Happy S Help me and the service was excellent and fast! I needed help with the new theme that I added and Happy was able to get back up and running!
Thank you for your feedback, we're glad to hear that!