Zendesk

Zendesk

by Zendesk

Omnichannel customer service and engagement platform

2.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    49% of ratings are 5 stars
  • 4 of 5 stars
    14% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    5% of ratings are 2 stars
  • 1 of 5 stars
    28% of ratings are 1 stars

All reviews

51 - 60 of 132 reviews

Majorleaguepets

If you have any issues with customer service this program solves it all. Check out my site https://MajorLeaguePets.com

Quality Golf Cart Covers

Saves a lot of time, especially during non business hours.

Covers Select Best Golf Cart Covers For Sale

Great app for our store. Works great and we never have any issues.

Blacksnowdk

The app is really working well in terms of feeding data to Zendesk, but it is really heavy on the pagespeed. Hope that zendesk will look into this.

Kopkdk

Super app.. virker bare... nice

Luvele Us

Best CS solution money can buy

Mgky

great app especially if you have a customer support team!

https://www.kgmcollective.com/

Samarreta

Very nice and easy way to engage with customers. All messages from all platforms are integrated in this service so you do not have to go from one website to another. Great addition for our business

Baltic Wonder

Zendesk has helped us to stay in touch with our clients need, is a must have tool for those looking to have the best ecommerce support to their clients.

Dont hesitate to get their service for your ecommerce, there is no other tool like this with the support.

Dewinespot

Zendesk should really re-evaluate talent they bring in for their app development. Their apps are clunky, not intuitive and super buggy. Their mobile app is a disaster (just read reviews on the Apple's App store) App used to work just fine. Then, for no reason, the Shopify integration just stopped working. The right pane of the support ticket (in Zendesk) used to display Shopify's order info. That's gone now. App is showing as installed on both ends (Shopify and Zendesk) yet nothing works. Attempts of deleting and re-installing proved fruitless. I am permanently deleting this piece of crap and will be looking for Zendesk replacement.