Omnichannel customer service and engagement platform

Free to install. Additional charges may apply.


2.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    49% of ratings are 5 stars
  • 4 of 5 stars
    14% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    4% of ratings are 2 stars
  • 1 of 5 stars
    28% of ratings are 1 stars
81 - 90 of 134 reviews


Zendesk has been extremely helpful to stream line our customer service. Additionally it's extremely useful to be able to get into the customers order straight from Zendesk. Great App!!!

Ideo U

Super helpful! Really easy to see customer purchases and order history within support tickets.


This app has really helped our ability to meet the needs of our customers quickly. I highly recommend this app, and don't know why you wouldn't use it. Really appreciate the flawless integration between Shopify & Zendesk.

Kaged Store

Makes Customer Service a breeze! I am able to glance at customers orders right within ZenDesk and it gives me a snapshot of all of the information I need!


If you use Shopify and Zendesk, this app is a no-brainer. Provides all kinds of information that your support team will find valuable. Give it a try!

Itil Premium

Very helpful app. Solid integration with shopify and provides all the information needed about the customer so that the
Agents can communicate efficiently.

Glutax Philippines

Zendesk allow us to provide excellent customer service using Facebook and email channels. Great integration with Shopify.


Extremely customizable and well thought out app. Would recommend!


This app has been wonderful. It's easy to setup, use, and train new customer support agents, this is huge! This shortcut has reduced our overall time and increased customer satisfaction!

Beaufort And Blake

This is the best app we have used so far, it is easy to integrate and takes no time at all to set up. It has improved our customer service tenfold since we started using it. I would highly recommend it to any business wanting to organise and improve their communication with their customers.