Reviews (10,212)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 28, 2024

good customer service. Helped me get my account sorted out in minutes due to an error on my side Thank Ian

Wixlly Shop
South Africa
Zendrop replied November 1, 2024

Thank you for your feedback! It’s wonderful to hear that Ian was able to assist you quickly and efficiently.

June 25, 2024

Great customer service

Pautte
United States
5 months using the app
November 3, 2024

The thing i most liked was its really good support team, they replied in time and answered all my questions clearly, i had a big problem but they managed to solve it, thank you very much for everything!!!!!!

My Store
Chile
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so glad our support team could assist you and resolve your issue. Your satisfaction is our top priority, and we're thrilled to hear that everything was handled to your liking.

April 28, 2024

The level of customer service when needing help figuring out my brand-new store or trying to fulfill my first order, Zendrop's Customer Service is top notch! My customer had a question about her purchase, and I was able to seek insight about the product from the customer service team and answer my customer's question completely, thank you Zendrop for being my business partner.

Halo Epic Essentials
United States
3 months using the app
July 11, 2024

Practical, profitable, easy to use and reliable

wadianfco
Morocco
About 2 months using the app
Edited May 8, 2024

Spoke to Ian and he was very helpful in assisting me connect my Shopify store to Zendrop. Immediately chatted with me and straightforward. Great customer service.

In addition, I spoke to Juan and he was able to resolve my problem. This is the first drop shipping company where I have received immediate help.

Eden's Imports
United States
7 months using the app
Edited May 10, 2024

friendly interface and professional support. All services available in one platform. Zendrop has been in this business longtime, they know what they are doing.

EveryBodyStore
United States
About 1 year using the app
May 26, 2024

Yes sometimes the ali import doesnt work but you can ask for help and they do a excellent work off helping. First ask than complain people.

Voseya
Netherlands
6 months using the app
June 5, 2024

Support response was really fast and helpful!

PureRelaxVibes
Estonia
7 months using the app
June 6, 2024

Amazing support, fast response for a very easy to use app.

Goodgadget
United States
4 months using the app