Reviews (10,211)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 24, 2024

Zendrop is the best supplier. You can use it for free, so you dont have anything to lose.
They have the best support team I've ever experienced. I always ask for the exact sizing chart by the factory and I always receive it in about 24h.

The whole app is very easy to use, even if you have never dropshipped before.

The only two negative things about zendrop are the search feature (sometimes its hard to find the specific product you are looking for) and the product price. Its a bit higher. Another thing is the rather small product catalogue. But thats not a big problem because you can source pretty much any other product.

I really recommend zendrop. Especially for beginners.

Wunderwares
Germany
7 months using the app
May 24, 2024

Hi, I was helped by Jobelle Larga and she was able to answer all my questions and very quickly too. One important thing I need to say, zendrop service and shipping are both equally fast.

Best regards, and good luck with your store.

ShopAffiliateMB
Canada
7 months using the app
June 3, 2024

Made my first order today! Love how fast the communication is! Precise and accurate information!
Staff is very helpful and actually willing to help. So far 5-5

Monèt
United States
2 months using the app
May 31, 2024

Excellent customer service and super helpful staff! Highly recomend!

hundredays
United Kingdom
3 months using the app
May 15, 2024

Highly recommended, quick responses and knowledgeable staff.
Easy to get in the chat and quickly resolve the issues.

Latinas Thread
United States
Over 1 year using the app
May 29, 2024

perfect customer service 5 stars indeed

INKredible Case
France
4 months using the app
June 22, 2024

The customer service is impeccable, I had a very specific and complicated problem dealing with a huge amount of product variants that I was unable to sort through, because I was given no product image and the SKU code did not match up with the product, but the team specifically Cyril helped me through the problem and now the path is clear.

My Store
United States
4 days using the app
May 21, 2024

Jobelle is great.

Kathy's Delightful Treasures
United States
9 months using the app
May 20, 2024

Had an issue and Jeffrey got it all straightened out for me. Put in the wrong email when signing up and he got it fixed. Thanks so much.

2 Red Dogs Pet
United States
10 months using the app
June 3, 2024

I want to extend my deepest appreciation to Jo from Zendrop’s customer service team. Jo’s exceptional assistance and unwavering dedication made my experience truly outstanding. Her prompt responses, friendly demeanor, and in-depth knowledge were instrumental in resolving my concerns quickly and efficiently. Jo went above and beyond to ensure I felt supported and valued. Thank you, Jo, for your remarkable service – you truly exemplify excellence in customer care!

TrendPop Creations
United States
About 2 months using the app