Reviews (10,100)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

April 17, 2024

great, customer service is very responsive. only thing I can say is they need to better implement shipping methods so that product doesnt get damaged often.

koziheat
United States
5 months using the app
May 16, 2024

Zendrop is Amazing on point with all my questions. Love the fact that thay have Real people replying back . plus AI it's a win win! very professional Thank you for your Service.

Smart universal suppliers LLC
United States
7 days using the app
February 29, 2024

I've been using Zendrop for my dropshipping and print-on-demand (POD) business, and I couldn't be happier with the results. The platform offers a seamless experience from product sourcing to order fulfillment.

One of the standout features of Zendrop is its user-friendly interface. Navigating through the dashboard and managing orders is incredibly intuitive, saving me time and effort. Integrating my store with Zendrop was a breeze, thanks to its seamless integration with Shopify.

The quality of products available through Zendrop's suppliers is exceptional. Whether it's apparel, accessories, or custom-printed items, my customers have been consistently impressed with the quality of their purchases. Plus, Zendrop's fast shipping options ensure that orders are delivered promptly, enhancing the overall shopping experience.

What sets Zendrop apart is its excellent customer support. Whenever I've had questions or encountered issues, the support team has been quick to respond and resolve them. Their dedication to customer satisfaction is truly commendable.

Overall, Zendrop has exceeded my expectations as a dropshipping and POD solution. It has streamlined my business operations and enabled me to focus on growing my brand. I highly recommend Zendrop to anyone looking for a reliable and efficient platform for their e-commerce business.

Shop With Zess
United States
About 1 year using the app
June 11, 2024

Great Products, 5 Stars + Customer Services

Thirty-Two Feelings
United States
3 days using the app
Edited May 16, 2024

Excellent support, always available to help, thank you Mariane for your time!! ❤️

Gabriely Beauty
United States
About 2 months using the app
July 22, 2024

Great app for drop shipping

My Store
Canada
11 days using the app
May 29, 2024

Great support, quality products and shipping is pretty fast

gushgunscz
Czechia
About 2 months using the app
January 18, 2024

I was a zendrop fan unti my first order was placed by my room mate, who was wanting to help me get my first sale, which is often the hardest one o get. I recieved a fraud alert, in big red letters saying there was a hi probability it would be a charge back,, Id like to know why and how this conclusion was reached when all the criteria was met with flying colors. every one of the markers was positive. after reading the explanation, you know, the one that says everything was all good and positive, I was dumbfounded, as was my roommate who was sitting there with me when this all happened and neither of us could understand why the alert came up. Hes very responsible with his money, he had more than enough to pay for his order, in fact the money was paid for the purchase very quickly. He wanted that massager as well as a few other things, to which he also told me hed be making his purchases elsewhere. Hes never been told before that hes a high risk to buy anything anywere, but he told me thats why he will go elsewhere to make his purchases. Even after I asked zendrop to fulfill the order, and said it was my room mate, I was told NO! Im very seriously thinking of getting a different supplier as this is not how I will choose to operate my business. This breaks my heart, as I loved how easy and user friendly your company is but I also know that i cant work that way.
Id like to first say that I love your app and love how easy it is to integrate your products to my store,,, I appreciate all that. I understand now who made the choice not to fullfill my order and I will be reaching out to shopify . Your employees were very kind and eager to help me in all of my frustration. I was holding blame with the wrong folks. I will say that the reason Im giving 5 stars is because of the willingness to help me and the empathy shown me by your staff. needed someone to listen to me and they did, they werent quick to judge me, they listened., thats a very important skill/trait to have in customer service..otherwise i guess i still would have given a 5, just because i love you guys and your app. thank you for listening to my frustrated and angry attitude, I did do my best not to be obnoxious or rude,,,, thats not me.. so thank you.. ill share my frustrations with the proper people.

Daves Ecom Outlet
United States
4 months using the app
May 9, 2024

This app is amazing. The support team is awesome and will help you with your problems very quickly. Definitely recommend

Fadista
United States
About 1 month using the app
April 10, 2024

Over all user friendly, lots of good options too. Only sad part is when products randomly are removed from the site, but not auto removed from your store or listed as out of stock. They do send you an email which is helpful.

Fast friendly customer service too

TheHomieCollectives
United States
About 1 year using the app