Reviews (10,194)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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Truly exceptional customer support, i would give 10 stars and above. They are friendly, fast and are with you every step of the way.
Thank you for your review! We’re thrilled to hear you had such a great experience with Zendrop.
If you want to lose money, go ahead and work with this company. They claim a max processing time of 5 days, but that’s a joke. After waiting 5 days for a product I was selling, I reached out to customer support and found out the product was still in production. This meant I had to cancel orders and take a loss. On top of that, they won’t refund your ad costs even though the delays are their fault. And guess what? This didn’t just happen once it happened twice.
The second time, I checked in with customer support after 3 days to make sure everything was on track. They told me it was all good, but two days later, I found out the supplier was still in production.
To make things worse, their product prices are about double what you’d find on other platforms. And to top it all off, you’re paying $79 just to cancel your orders. Ridiculous.
We sincerely apologize for the challenges you've faced and the frustration caused. We understand your concerns and take your feedback seriously. Please reach out to us at austin@zendrop.com and we're more than happy to help you out.
Hi I love this I love doing this with you guys! Thanks!
Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.
Thank you so much for your wonderful feedback! We're thrilled to hear that you’re happy with our support team and enjoy using the app. Your recommendation means a lot to us!
I would like to say I have interacted with support a couple times and their support is really really good. This last time Mariane, resolved the issue very quickly, their support has been exceptional.
Thank you for sharing your experience! We’re so glad to hear that Mariane was able to resolve your issue quickly. Your kind words about our support team mean a lot to us!
Very professional and smooth
The representative Ian was very patient and understandable. He provided all the information I need to know to smooth the process. I am recommending Zendrop very much if they can provide you the best pricing.
Thank you for the fantastic feedback! We're glad to hear that Ian was patient and provided you with all the information you needed. Your recommendation means a lot to us, and we appreciate your support!
Zendrop customer service is great and They immediately process your concern and offered a kind solution to address the problem related to your account.
Thank you for your feedback! We’re so glad to hear that our customer service team was able to address your concerns quickly and offer a helpful solution. Your satisfaction is our priority!
they helped me really good, nice people over there.
Thank you for your kind words! We’re glad to hear you had a positive experience.
this is very good app help to find the trend products.
al agant and the team help you to solve any problem speedly.
Thank you for your feedback! We’re thrilled to hear that the app helps you find trending products and that our team is there to assist you quickly. Your support is greatly appreciated!
It is so good to have great support team when you are going to start somthing new, there are so many tecnical issues you can stuble upon. Zendrop have a greate support team that always point you in the right direction or help you out then and there. I couldent do without! Thanks for always helping
Thank you for sharing your experience with us and we're glad to hear a positive feedback from you!