Reviews (10,195)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

February 25, 2024

I had forgotten to add a coupon code however Juan was able to refund my original order and apply the discount for me! It was a very smooth process. Great customer support!

Gadgets-N-Gizmos Galore
United States
About 2 months using the app
December 13, 2023

I am getting started with dropshipping and Zendrop was recommended to me as a good place to start. I looked into other companies but so far nothing has ticked all the boxes for me like Zendrop. I have used their customer service already several times for questions that I had and have always received outstanding support - helpful, friendly and fast.

My Store
United States
19 days using the app
December 15, 2023

My experience with support with Mariane today was professional she listened to the issue and handled it quickly I’m new to dropshipping and was panicking because I couldn’t get into my upgraded plan. It was my error I upgraded the plan through the webinar and I put in the wa different email for the upgraded plan. She handled it with class and finesse and was very pleasant and understanding.

Thank you support for all you do!! I’m grateful!!

Darlene Mote

DeeBest Trendz
United States
2 months using the app
December 24, 2023

Very awesome with the best parts of my startup business. I would recommend them to anyone want to start out a small business.

A little bit of everything
United States
3 months using the app
May 28, 2024

Great help with my misunderstanding. Polite to my ignorance

FreedomArtistYear3000
United States
4 months using the app
May 23, 2024

Very helpful and good with communication

ToneBlend Swim Co.
United States
5 months using the app
March 2, 2024

Best Customer Support i have ever seen by far...they are fast to respond of any question you have and they are so friendly too...100% easy to use

FlameFortress
Greece
10 months using the app
January 20, 2024

Fantastic customer service! The team was exceptionally helpful and attentive, making my experience truly pleasant. A suggestion for an even better experience would be to enhance the shipping speed and invest a bit more in the quality and presentation of the packaging.

Axcestories
Italy
About 1 year using the app
December 8, 2023

So far, the customer service experience has been amazing! Thank you to everyone that has helped me so far.

PetsUnited's Petshop
United States
6 months using the app
March 28, 2024

Easy to use, chat function amazing - always someone to help.

Billien Official
Australia
5 months using the app