Reviews (10,199)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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So far, the customer service experience has been amazing! Thank you to everyone that has helped me so far.
amazing customer service and so easy to use
Joana has been a great help, she had all the information I needed .Thank you again
The customer service is excellent and was very quick (within minutes) to provide me with a good service of plan and response to my question. I highly recommend. Zendrop
I'm just starting and had a mess up and the online chat Joshua helped me get my account back on track. He was very helpful and quick responses.
LOVE IT! verry good service, verry nice and good people!
custumer service
theres no option for zero stars review otherwise i'll give zero stars, the main problem is that zendrops shipping time is worse. i got 2 orders on 28 december and today is 10 january but still they dont even have any info on shipping or tracking information, my order is still not dispatch from china, also their customer support not good, every day they just saying that someone from their team will contact me via email, thats it but no body solving my actual problem, even aliexpress shipping time is better than zendrop, zendrop is expansive too, i suggest not to go with zendrop to everyone, otherwise you have to face a lots of problems. please stay away from this zendrop.
Thanks for sharing your feedback. On this we have reached out to you via email to assist you!
I rarely put reviews for anyone unless they did an exceptional job. Zendrop is one of them as they are super reliable and able to provide live 24/7 support.
Being new to both Shopify and Zendrop processes, I had some dropshipping questions which I needed answers too quickly. Jinky was of great assistance to myself on-line and answered everything in quick fashion which was being asked of her. This was greatly appreciated. When you are chasing answers that impacts customer orders, receiving the right information is critical. A big thank you for pointing me in the right direction! Overall, a very satisfied owner!