Reviews (9,918)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.

October 25, 2023

The app seemed simple enough to use though I didn't actually get to use it much. I will tell you the customer service is phenomenal, quick and friendly. I would recommend anyone looking at Zendrop to give it a go.

FashionFreakChic
United States
2 months using the app
January 22, 2024

Well, this is my first time to start a dropshipping business. For me, regardless to this application I utilize I want give my customer satisfaction and enthusiasm of excitement, hope to feel me and Zendrop will merge to build a complex relationship. That would be all thank you!

My Store
Philippines
About 2 months using the app
May 19, 2024

Die App ist echt gut man kann sich immer an einen ai bot oder echte person wenden wenn man fragen hat und es gibt super viele Produkte

B.K. Online Dynamics
Germany
3 months using the app
January 17, 2024

I 100% Recommend this app to use for dropshipping. Customer Service is always there and available and helps you with whatever you need! Just got fully refunded for some orders that got cancelled and the support team was awesome!

ActiveEdge Apparel
United States
3 months using the app
February 20, 2024

I just started my dropshipping journey and it has been amazing! Their platform is simple, they have an amazing course and they're available for support 100% of the time! They are the best platform!

We Wear Pink
Brazil
About 2 months using the app
January 10, 2024

theres no option for zero stars review otherwise i'll give zero stars, the main problem is that zendrops shipping time is worse. i got 2 orders on 28 december and today is 10 january but still they dont even have any info on shipping or tracking information, my order is still not dispatch from china, also their customer support not good, every day they just saying that someone from their team will contact me via email, thats it but no body solving my actual problem, even aliexpress shipping time is better than zendrop, zendrop is expansive too, i suggest not to go with zendrop to everyone, otherwise you have to face a lots of problems. please stay away from this zendrop.

Lootario
United States
8 months using the app
Zendrop replied January 12, 2024

Thanks for sharing your feedback. On this we have reached out to you via email to assist you!

January 9, 2024

Joana has been a great help, she had all the information I needed .Thank you again

J.C LA
United States
8 months using the app
February 18, 2024

I have found the website to be very user friendly. Its fast as well, and downloading the products to your store is easy and fast. Zendrop also has some awesome training. Your not left hanging high and dry, you are a part of the team. I highly recommend Zendrop and think they are the best dropshippng company there is. Thank you Zendrop and staff for making a new Entrepeneur feel at home, and giving your awesome leadership.

S & L Marketing
United States
16 days using the app
November 26, 2023

Zendrop is a great drop ship supplier the platform is very simple and customer service is fast and reliable they have a bot that will guide you through any questions you have, as well as chatting directly with a human.

Bewanita
United States
8 months using the app
November 30, 2023

Superb customer service from Karrie & Jobelle in Particular.
Always help me sort things out quickly.

yooneedone
United Kingdom
9 months using the app