Reviews (10,199)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 15, 2024

Great help, fast service

LifeisCraftyy
United States
6 months using the app
June 10, 2024

Just started with them and already launched with great support and help

My Store
Pakistan
About 8 hours using the app
January 28, 2024

they help me with everything I didn't understand when I thought I understood it all. They really are here for their dropshippers. Thank you guys so much for everything.

Good Goods
United States
3 months using the app
March 7, 2024

I'm new to dropshipping but I enjoy the education and customer support that Zendrop offers. For a newbie, they definitely take away the mental load that comes with running a product-based business online.

Bowteria
United States
About 1 month using the app
December 5, 2023

Great customer service! (Thank you Jobelle) Quick, simple & clear. I had a problem with my billing and she correct it right away and she gave me some advices. I find it a bit pricy because it's like 70$ CAD a month for the pro plan BUT It's understandable with all the services they offer and they're very good.

Turntable
Canada
27 days using the app
February 20, 2024

Customer support staff is super friendly and helpful. Quick to respond and answer all of my questions with just the right information. Services are very convenient. Jemima assisted me.

TrendMasters
Canada
About 2 months using the app
February 6, 2024

Jinky Afalla Could not have did a better job. The constant communication and keeping me informed throughout the process was key. Jinky told me not to worry everything will be fine and I would hear something the next day. I ain’t believe it. First thing in the morning I received an email with a link to my prebuilt store and a email from Jinky asking if I needed any assistance with connecting the store to my account. Jinky you got my vote

247Williams
United States
17 days using the app
February 26, 2024

Using Zendrop for a while now never got premium trial and you dont need in the beginning, free one is good enough if you just trying products. Customer support team are the g's ngl always answer your question, the bot they have is kinda cooked tho no clue whats going on in his fake brain but i guess hes trying his best. 5 stars would recommend using

Feuer Box
Germany
About 1 month using the app
May 8, 2024

Jeffrey was helpful and polite, and my queries were answered. Thank you!

The Emporium Cove
United Kingdom
4 months using the app
January 17, 2024

I 100% Recommend this app to use for dropshipping. Customer Service is always there and available and helps you with whatever you need! Just got fully refunded for some orders that got cancelled and the support team was awesome!

ActiveEdge Apparel
United States
3 months using the app