Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 18, 2024

I had an issue with my accounts free trial having just set up a Zendrop account. I reached out to support and Shiza sorted it out for me promptly, smooth sailing from here!

My Store
United States
About 19 hours using the app
Zendrop replied September 20, 2024

Thank you for sharing your experience! We’re glad to hear that Shiza was able to resolve your issue quickly.

October 18, 2024

Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future

EveryDayEssentials
United States
3 days using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We're glad to hear that Harvey was able to assist you with your refund and clarify the charges. We appreciate your willingness to try us again in the future!

October 8, 2024

They are best supplier I've ever worked with.

Softy Paws
United States
2 months using the app
Zendrop replied October 9, 2024

Thank you for the fantastic feedback! We’re thrilled to hear that you consider us the best supplier you’ve worked with. We appreciate your support!

July 29, 2024

words simply cant describe how amazing they are.

fast
kind
over providing value truly a treat!

VILIORA
Israel
3 months using the app
September 4, 2024

Customer support is patient and helpful. My issue was solved. Thank you.

ey3shop.com.au
Australia
28 days using the app
Zendrop replied September 6, 2024

We’re glad to hear that you had a positive experience with us. Thank you for your review.

July 19, 2024

It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.

EZ Tech Life
Greece
9 months using the app
Zendrop replied July 22, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

July 21, 2024

This is my first time I bought items through Zendrop. I bought three items for testing the app and the system. The app is so friendly and allows you to find products easily and buy them. Now, I am planning to use Zendrop as the source of product for my online store.

Furthermore, I am satisfied with the professionalism and the good customer service provided by dropshipping expert, Cyril. Thank you.

AZADA
Canada
About 1 month using the app
September 15, 2024

really good from the pro plan to the free - it is all you need to source and reliably dropship products without worrying about quality assurance.

SWEATY PAWS
Australia
25 days using the app
Zendrop replied September 16, 2024

Thank you for your positive feedback! We're thrilled to hear that both our Pro and free plans meet your needs for reliable sourcing and dropshipping, and that you trust us for quality assurance.

November 7, 2024

I am very satisfied with Zendrop! I regularly have questions and am always answered very quickly and politely. Top service!

Alemsy
Netherlands
12 days using the app
Zendrop replied November 22, 2024

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with Zendrop and that our team has been quick and polite in answering your questions. We always strive to provide top-notch service, and your feedback means a lot to us!

September 15, 2024

great app especially the help center and the product sourcing

clancoo
United States
About 1 month using the app
Zendrop replied September 16, 2024

Thank you for your kind words! We’re thrilled to hear you find our app, help center, and product sourcing valuable. Your satisfaction is important to us!