Reviews (10,130)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 27, 2024

Jemima was very helpful. Jemima fixed my issue with zendrop in a very timely manner.

Feed the need
United States
21 days using the app
August 1, 2024

Nothing is a bother to them vary patient thank you for everything

JMI4BEE.com
United Kingdom
About 1 month using the app
July 17, 2024

seems like a great app, I have just had a few complications with orders not showing up though, from what I hear, that seems to be just a me problem though

Turbo Fan Xtreme
United States
2 months using the app
August 2, 2024

always there to answer my questions , very helpful

LIL'VOYAGE
United States
3 months using the app
September 18, 2024

Customer service is Incredible, they respond in no time and they are really helpful.

Smylus
Canada
10 days using the app
Zendrop replied September 20, 2024

Thank you for your kind words! We're thrilled to hear that you had an incredible experience with our customer service. Your satisfaction is our priority, and we appreciate your feedback!

August 9, 2024

Zendrop has probably the best customer service I have encountered. It is immediate and always helpful

TechBuyz
United States
16 days using the app
September 17, 2024

Fantastic Customer Service. Helped me to resolve my issue speedily.

Hair Haven Essentials
United States
4 days using the app
Zendrop replied September 20, 2024

Thank you for your kind words! We're delighted to hear that our customer service team was able to resolve your issue quickly. Your satisfaction is important to us!

June 18, 2024

Spoke with Janelle. This is not my first time waiting for an actual person to help. They are very fast straight to the point and can help with a lot of problems. Great people in my personal experience. Helped out with everything in a timely manner and very precise instructions yet easy to understand. Thank you to the zendrop customer support team!

My Store
United States
6 months using the app
October 2, 2024

First impression; Great customer service!

zleepyz
Sweden
8 days using the app
Zendrop replied October 4, 2024

Thank you for your feedback! We're delighted to hear that you had a great first impression with our customer service. We’re here to help!

August 13, 2024

I’m very happy with the service and excited to move forward

My Store
United Kingdom
9 days using the app