Reviews (9,915)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.

August 2, 2024

Une interface on ne peut plus intuitive, un site fonctionnel et un support exceptionnel ! Des échanges clairs et rapides. Aussi, le support se charge de traiter vos demandes directement auprès des usines. Bref, top !

CosmeCut
France
21 days using the app
October 15, 2024

Great support from the team. I'm totaly new to dropshipping and they make my life a lot easier by answering all of my questions!

My Store
Canada
About 3 hours using the app
Zendrop replied October 18, 2024

We're so glad to hear that the team has been supportive as you start your dropshipping journey! Having your questions answered can really ease the process. Thanks for sharing your positive experience!

July 16, 2024

Good support team. Now still have to see how they perform on their fulfillment. I'm Curious

Melrida
Belgium
6 days using the app
October 14, 2024

Very simple app and easy to work with.

Spinflow pen
Sweden
4 days using the app
Zendrop replied October 18, 2024

Thank you for your feedback! We're glad to hear that you find the app simple and easy to use. Your satisfaction is important to us!

July 26, 2024

I am loving this, I have just started and they answer questions and help you right away. I definitely recommend them!

My Store
United States
1 day using the app
August 8, 2024

Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.

Relaxed Desk
United States
About 1 month using the app
June 25, 2024

Zendrop's support is phenominal. Literally within seconds I was connected and my issue was resolved. On top of that, their UI is much, much better than the competition and it makes running an ecom business much simpler than it would be otherwise. Keep it up Zendrop team!

FloFacial
Canada
15 days using the app
June 24, 2024

Ian really help me with all my question . its was a pleasure to have him . thnk yyou so much . Zendrop its the best

Easy Deal Store
United States
10 months using the app
June 24, 2024

Fast and professional customer service. Helped me alot with questions

Virtucci
Netherlands
5 months using the app
July 10, 2024

Customer service is absolutely fantastic. But the app is horrible. Does not import products from AliExpress and has caused lost hours of work and inability to import new products

Apex Thrive
United States
3 months using the app
Zendrop replied July 12, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.