Reviews (10,209)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

November 10, 2024

Good day, I just joined.
Looking for the fulfillment location. Glad to be here.

TrendFusion Mall
United States
1 day using the app
Zendrop replied November 20, 2024

We're glad to have you here. We understand that you need help and you're looking for a fulfillment location. We'll be reaching out to you as soon as possible to assist you further.

August 14, 2024

Very good customer service, instantly responds and extremely helpful. Would recommend

Mindful Motions
Australia
About 1 month using the app
August 7, 2024

Zendrop has been a great ally for my new e-commerce business. Their user-friendly platform has streamlined my dropshipping process with a vast selection of high-quality products. Reasonable standard shipping times have boosted customer satisfaction. Their excellent customer support quickly resolves issues. Overall, Zendrop is a game-changer and is highly recommended for enhancing dropshipping operations. Four stars for now!

Henster eCommerce Hub
Canada
2 months using the app
Edited August 13, 2024

Thanks to mariane the support team rep i chatted with, she was very helpful and proffessional. i will recommend app.

Steph wellness Hub [SWH]
United States
5 months using the app
August 21, 2024

Support is very responsive, but when it comes to sourcing your product, if you have a very specific product you want, it may take a few repeated attempts with the same product link to get it. Or not at all. If you only have a couple products, this service is still very good though.

My Store
United States
21 days using the app
August 16, 2024

Great service! There was an issue with stock, ZenDrop reached out to me. I was on chat with Nyka, who was in contact with the supplier. Nyka offered great service, and we solved the problem. Works well and efficient.

Holulu
Serbia
29 days using the app
October 22, 2024

it is not working for me

ALL IN ONE
Canada
1 day using the app
Zendrop replied October 29, 2024

Thank you for your feedback. We're sorry to hear it's not working for you. Please reach out to austin@zendrop.com so we can further assist you and make it work for you. Looking forward to hearing from you.

November 18, 2024

Zendrop has truly exceeded my expectations! Their customer support team is nothing short of amazing — always friendly, helpful, and quick to provide solutions. Whenever I’ve had a question or needed assistance, they’ve gone above and beyond to make things clear and easy to understand.

It’s so refreshing to work with a team that genuinely cares about their customers. Their support makes running my business feel like a breeze! If you’re looking for reliable service and a team you can trust, Zendrop is the way to go.

My Store
South Korea
About 24 hours using the app
August 13, 2024

10/10 with help quick and easy! they staff are nice and they will help you with any issue you have

Game Haven X
United Kingdom
About 1 month using the app
Zendrop replied August 22, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

August 25, 2024

I am just starting out and had a question about ordering and processing and zendrops team helped me right away to understand. Loving this app so far

gizmo-grid
United States
14 days using the app