Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its user-friendly dropshipping features, seamless Shopify integration, and vast catalog of quality products. They value the automated order fulfillment, real-time inventory management, and customizable packaging. Many praise the responsive customer support for their quick problem-solving. The platform's competitive pricing plans and educational resources are also highly regarded.

December 17, 2022

love this app. definitely doesn't disappoint. very easy to use especially if you're just starting out and are new.

BVstylez
United States
19 days using the app
Edited October 7, 2022

Good App with a lot of resources there are a few things they could do better but all in all great service and would recommend to anyone wanting to do dropshipping through shopify. They make in easy.

Locke Tight Combat
United States
9 months using the app
November 2, 2022

Poort Support. I had billing questions and their support was no where to be found. They are charging amounts that i dont see it in billing section of their platform. Completely useless platform.

Minamart
United States
Over 1 year using the app
Zendrop replied November 3, 2022

Hey there! Sorry to hear about the billing issues. I'm confident that our Customer Success team helped you resolve them but I'm going to reach out via email to make sure. You'll be hearing from me soon.

August 14, 2022

I don't usually like to write bad reviews for apps but I had to in this case. I was satisfied with this app at first, and received a sample order from them which I was happy with. I then began marketing my store and getting sales, then came back to the app to start fulfillment shortly after and they jacked up the price of the same item I got a sample for by 4x the price for no reason. I didn't receive any help after talking to support and was just dismissed. Would not recommend this app, use another one instead.

Monke Boy
United States
Over 1 year using the app
Zendrop replied August 18, 2022

Hey there -- thanks so much for your honest feedback! I believe what happened here is that a very old product listing was being used which had incorrect pricing. The pricing was then updated but wasn't properly explained in the process. I actually already emailed you about this but I haven't received a response yet. I'd love to get in touch with you to make this right. Please shoot me an email when you're able at joshua@zendrop.com. I hope to talk to you soon!

March 3, 2023

I just started using the Zendrop app, and after watching the tutorial and reading all instructions realized that is a great app, easy to use and essential for your all dropshipping process.

flipnstickshop
United Kingdom
18 days using the app
August 12, 2022

Clean interface, excellent customer support. Would definitely recommend this over competitors. Would recommend this app based on customer support alone. They're very flexible and prioritize their clients over short-term profit.

CASEIFY
United States
18 days using the app
February 12, 2023

Zendrop is a great app to have on your store. Its all automated and the support is fantastic. I have worked with many app like Zendrop and this is by far the best out there . thanks

harzz
United Kingdom
18 days using the app
January 31, 2023

So far so good. Would like to see more usa d
Shipped products but overall good app. Just need to see more sales now

TOYZIFYY
United States
9 months using the app
February 10, 2023

Learning how to use still but so far very user friendly and I am hoping to create a nice business with zendrops help. I would like to see a little longer trial then 7 days so I have more time to get things up and running and get some money coming in but that is my opinion.

Fabulous Finds USA
United States
18 days using the app
November 23, 2022

just started using the app, so far a lot of useful info. i will update the reveiw as i move through me dropship experience.

Flying Fidget Spinner
United States
18 days using the app