Reviews (476)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and user-friendly interface that integrates smoothly with Shopify. They value its customization options for brand-aligned surveys, especially effective for post-purchase feedback. The responsive customer service and ability to integrate with other systems and support multiple languages are also praised. Merchants find the analytics clear and actionable, enhancing decision-making and reliability.

July 14, 2023

Zigpoll has been great in helping us get survey data from our visitors. It has a number of comprehensive templates and the support is top notch from Jason. We highly recommend this app if you're looking to better understand your customers.

Manly Bands
United States
28 days using the app
January 22, 2020

This app does exactly what I want it to and when I had a question, support responded within ONE HOUR. That's amazing. Thank you SO much for this absolutely brilliant app!

Persephone Love
United States
27 days using the app
January 31, 2024

Its early, but so far so good! Opens up a whole new world for me in terms of our Voice of the Customer Program/strategy.

Wynwood Dog Food Co.
United States
26 days using the app
January 22, 2024

I hardly got post purchase responses. Then I installed Zigpoll and reached my limit in less than a month! Highly recommend, fantastic to get customer purchasing insights in real time.

Apothecary & me
United Kingdom
26 days using the app
February 28, 2023

Incredible experience with Zigpoll. I was able to easily access personal time with the founder who was incredibly thoughtful and happy to help make sure our store received the most possible benefit from their software. If you're reading this, you're wasting your time: by now, you could be already Zigpolling your way to the future!

allways
United States
25 days using the app
September 13, 2022

I've found the interface very easy to use with seamless integrations to popular apps including Klaviyo.

Rastelli's
United States
25 days using the app
April 18, 2023

Not only is the app user friendly with fantastic functionality, but the different pricing tiers make sense. Better than all that though is the practically immediate and thorough customer service. Couldn't recommend this app more, absolutely try it before anything else.

Moodcast Fragrance Co.
United States
21 days using the app
July 24, 2025

Great app, amazing support

Alpine Hearing Protection
Netherlands
5 months using the app
April 4, 2024

Zigpoll works really well for our use cases, and the founder spent a ton of time helping us fix a Google Analytics integration. I highly recommend Zigpoll!

Cometeer
United States
20 days using the app
July 20, 2020

The app is fairly easy to use and shows really well on our website. The customer service is great! They are very responsive. Further suggestions for the app that the team is looking at: Deleting uncompleted responses and being able to add more customization to certain questions. Definitely recommend this app!

www.bnlbio.com
United States
19 days using the app