Reviews (473)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and user-friendly interface that integrates smoothly with Shopify. They value its customization options for brand-aligned surveys, especially effective for post-purchase feedback. The responsive customer service and ability to integrate with other systems and support multiple languages are also praised. Merchants find the analytics clear and actionable, enhancing decision-making and reliability.

January 31, 2024

Its early, but so far so good! Opens up a whole new world for me in terms of our Voice of the Customer Program/strategy.

Wynwood Dog Food Co.
United States
26 days using the app
January 22, 2024

I hardly got post purchase responses. Then I installed Zigpoll and reached my limit in less than a month! Highly recommend, fantastic to get customer purchasing insights in real time.

Apothecary & me
United Kingdom
26 days using the app
February 28, 2023

Incredible experience with Zigpoll. I was able to easily access personal time with the founder who was incredibly thoughtful and happy to help make sure our store received the most possible benefit from their software. If you're reading this, you're wasting your time: by now, you could be already Zigpolling your way to the future!

allways
United States
25 days using the app
September 13, 2022

I've found the interface very easy to use with seamless integrations to popular apps including Klaviyo.

Rastelli's
United States
25 days using the app
August 19, 2025

Zigpoll makes gathering customer insights effortless. We use it to manage all of our surveys in one place... from immediate post-purchase surveys integrated seamlessly with Shopify, to long-form customer questionnaires, to targeted product feedback forms. Having everything centralized has made it so much easier to understand our customers and improve their experience.

On top of that, the customer service is incredible. We’ve received direct, thoughtful support from the founder himself, which has been invaluable. Zigpoll has become an essential tool for our team. Highly recommend.

Tulip Shades
United States
1 minute using the app
April 18, 2023

Not only is the app user friendly with fantastic functionality, but the different pricing tiers make sense. Better than all that though is the practically immediate and thorough customer service. Couldn't recommend this app more, absolutely try it before anything else.

Moodcast Fragrance Co.
United States
21 days using the app
April 4, 2024

Zigpoll works really well for our use cases, and the founder spent a ton of time helping us fix a Google Analytics integration. I highly recommend Zigpoll!

Cometeer
United States
20 days using the app
July 20, 2020

The app is fairly easy to use and shows really well on our website. The customer service is great! They are very responsive. Further suggestions for the app that the team is looking at: Deleting uncompleted responses and being able to add more customization to certain questions. Definitely recommend this app!

www.bnlbio.com
United States
19 days using the app
August 25, 2020

This app has been wonderful! It has allowed us to poll our customers right on the website vs sending them to SurveyMonkey. The customer service is out of this world! Response time varies but twice now it has been within 2 hours!!

PD Labs
United States
19 days using the app
January 6, 2024

Been using the app for a couple of months now and loving it! It is helping me better understand the type of customer I have. I have been using it to determine the typical customer for my business but what this app has shown me is that I have different customers for different products. So now for my advertising, I am targeting specific audiences with specific products because Zigpoll has shown me that's what that type of customer is buying.

GND Fitness
Australia
19 days using the app