Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable survey features, including a variety of question formats and conditional logic. The post-purchase feedback feature is particularly valued for gaining customer insights. The app's performance is praised, with a comprehensive dashboard for analysis. Support is noted as quick and helpful, and the app is recognized for its reasonable pricing and business value.

April 7, 2022

Smooth and intuitive application and great customer service! It is completely customisable and extremely easy to work with.

Lactimaf
Portugal
6 days using the app
Edited April 18, 2022

I'm just getting started & very impressed with how easily & quick Jason set it up for my business. I'm so excited how he has it at my website, as well as being able to send the link out with my newsletter. I love it! Update on 4/18/2022, already getting several submissions on what clients & potential clients would like to see more of at my website!!

Crystal’s Creations
United States
5 days using the app
August 1, 2022

I don't understand why so few people know about this app - Zigpoll has the best-in-class post purchase survey tool that's designed very well, priced sensibly and has super fast customer support by the founder himself. I'm going to promote this in my DTC circles!

Skillmatics
United States
4 days using the app
November 16, 2020

The app developer is very helpful and will even walk you through how to set up the form that you want!

Party Postess
United States
4 days using the app
May 5, 2019

Great app, easy to use. The customer support is really good as well, the creator is open for any suggestions and especially when the app is free to affordable it really deserves 5 stars.

Unbox Your Goods
United States
4 days using the app
December 8, 2022

Wonderful app with many features, but easy to use. Best of all, it comes with outstanding customer support from the beginning to end of any project. Highest recommendation: A++!!!

Liner Notes Magazine - Issue No. 1 Now Available
United States
4 days using the app
October 10, 2022

This app is amazing, they reached out as soon as I downloaded it and helped me through it. 100% Recommend this app.

MotocutzMX
United States
4 days using the app
February 1, 2021

Just set up my first poll on my website and in an email to subscriber list. I love how simple and straightforward the experience is for my customers. While it was a tad bit complicated to set it up in the way I wanted, the customer support was excellent and more than made up for it.

Tangle Chocolate
United States
3 days using the app
May 16, 2022

This app blows surveymonkey out of the water! you can use all the features and test to see what works out for you right at the start. the limits are much more friendly on the free account. tech support is amazing if you are having issues or questions with your polls.
This integrates with shopify so you can have certain events from shopify trigger polls. I am using the after 11 days email the poll to my customer to get a post installation survey. I am using 24 hours after a cart is abandoned email the person for a poll why they abandoned. As a seller you need to know these things to be able to fix issues and most customers will not contact you but they will take a quick anonymous poll. The polls are great to setup. i wish i had found this before testing surveymonkey as they let you get 10 results. if you want to see more you have to pay a minumum of 55$ just to see your poll results. With zigpoll the fees are super reasonable and it costs you little to nothing to test it out with your customers.

NearlyNewModels
United States
3 days using the app
January 15, 2022

We used zigpoll to gather post purchase feedback. Not only is it one of the most cost effective options, the company is extremely responsive to suggestions and improving the product. Highly recommended.

NakiNoku
United States
3 days using the app