Reviews (474)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and user-friendly interface that integrates smoothly with Shopify. They value its customization options for brand-aligned surveys, especially effective for post-purchase feedback. The responsive customer service and ability to integrate with other systems and support multiple languages are also praised. Merchants find the analytics clear and actionable, enhancing decision-making and reliability.

January 6, 2024

Been using the app for a couple of months now and loving it! It is helping me better understand the type of customer I have. I have been using it to determine the typical customer for my business but what this app has shown me is that I have different customers for different products. So now for my advertising, I am targeting specific audiences with specific products because Zigpoll has shown me that's what that type of customer is buying.

GND Fitness
Australia
19 days using the app
February 12, 2024

Zigpoll delivers, both in terms of the app itself, and their customer support.

The app is easy to use and works out of the box. The support from Zigpoll team is exceptional, professional and fast.

Highly recommended.

DFH Cocktails by Ariana Madix
United States
18 days using the app
April 21, 2020

A BRILLIANT app that does exactly what the description says! It’s a perfect tool for communicating with your customers and get valuable feedback. The design and customizable look of the polls are (in my opinion) top level and the customer support by Jason couldn't be better. Take a look in the example store to get ideas and judge for yourself.

The Zigpoll app is GDPR compliant by a few clicks, but as an EU citizen I'm still waiting/hoping for Privacy Shield certification approval.

SANDVIKart
Norway
18 days using the app
November 29, 2023

I've been using this for about 2 months. It was easy to set up and I'm using this for post-purchase feedback and collecting newsletter signups. Great that it has controls for limiting the number of times a user sees the same survey, and lots of other settings that let me limit the intrusiveness for our customer. Had a question about the mailchimp integration and got an answer right away. Very satisfied so far!

OpenBCI Online Store
United States
17 days using the app
February 14, 2023

Product is exactly what we were looking for, the post-purchase survey in particular.
Customer service is TOP-NOTCH!

KingsFleet Inc.
Canada
17 days using the app
March 10, 2022

If you want to get feedback from your customers Zigpoll is the perfect way to do it. The interface is clean and easy to use as the creator and the user. It is easy to theme all the elements to match your branding and most importantly it provides you with data on the back end so that you can gain more insights about your customers on top of the survey/poll questions. We used it to run a voting contest but I know there are many more ways to use Zigpoll in the future. Support for any problems was also fast and clear. Truly if you want a tool that helps you get survey data, polls, or user feedback from people coming to your site just install Zigpoll it is an amazing tool.

Neptune Discs
United States
17 days using the app
March 25, 2021

Really useful app and really helpful, friendly customer service too. Im getting some fascinating customer feedback and it looks great too.

PAPER
United Kingdom
16 days using the app
September 7, 2022

Great app and the support is amazing, helped us with any questions we've had, recommend it to anyone who wants to setup surveys on their store.

staging-dossier
United States
16 days using the app
February 2, 2023

This app compliments everything i was trying to accomplish with my store - overall very easy integration, fantastic functionality & unreal customer support.
This is the definition of a 5 star app.

Well done to the Zigpoll team for creating such a rewarding and valuable app.

Envee Industries
Australia
16 days using the app
July 7, 2025

Easy to use. Also awesome support.

Life Pharmacy
New Zealand
9 months using the app