Reviews (474)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its easy setup and user-friendly interface that integrates smoothly with Shopify. They value its customization options for brand-aligned surveys, especially effective for post-purchase feedback. The responsive customer service and ability to integrate with other systems and support multiple languages are also praised. Merchants find the analytics clear and actionable, enhancing decision-making and reliability.
Refine
-
By rating
Great customer service and the app is SUPER easy to use. Easy to set up and extremely intuitive. Incredibly flexible as well. Highly recommend!
Great help, multiple functions
Great app for collecting customer feedback! Seamless Shopify integration, easy setup, and highly customizable.
The insights are super valuable, and the support team is excellent.
Highly recommend!
Customer support is responsive and helpful, and the product continues to improve and get better. Thanks!
The app is excellent, but the customer service is even better. Thank you, Jason, for your prompt response and actions! I only have positive things to say about this app! I like how the NPS survey appears on the post-purchase page, giving more people the opportunity to click on it and leave us a review.
We've just started using the app and find it full of useful features. The price is quite reasonable as well. Jason has been terrific in answering support questions. Strongly recommend!
Absolute game changer this application. You gain so much knowledge about your customer especially the survey on the thank you page (+70% completion rate).
Next to that I would like to mention that Jason, who happens to be the founder, his support is exemplary. Quick and detailed responses who get you onboarded fast!
I would recommend this app to anyone who seeks deeper knowledge of their customers.
Ps
Many apps slow do your store which I did not notice with this app
I had used another survey app before and was hesitant to go all in with another, but I did anyway. The experience with Zigpoll was wonderful. I had an immediate issue soon after I sent out the survey and they were so quick to respond and remedy the situation that I only heard from a few customers about it being available.
Top notch work guys. Would definitely recommend.
Quick and easy! When we had questions, help was offered within 24 hours making it a seamless setup!
It's working great so far! And the customer service is outstanding.