Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy linking of survey data with customer records. It supports various survey types and offers extensive customization, fast performance, and detailed analytics for valuable insights. The support team is noted for their responsiveness and helpfulness. Additionally, its cost-effectiveness and features like AI summaries and complex survey logic are particularly appreciated for enhancing business operations and customer engagement.

August 14, 2023

Having evaluated a few different survey apps, Zigpoll stood out in terms of two areas. 1.) Service - I had a lot of questions specifically about the functionality and control we would have with our surveys. Jason was super informative and walked me through everything. It wasn't a sales pitch either. I never felt pressured or pushed into their app. 2.) App functionality - Surveys were easy to setup and integrate into Shopify. The app has so many features giving you a lot of control. The reporting is amazing. You can raw data access or charts/insights that allows you to better understand your customers. I am almost 2 weeks into using the app and have 3 surveys running collecting 500-1000 responses a week. No complaints. I highly recommend this app!

ProClip USA
United States
About 2 months using the app
July 27, 2022

Fantastic app, does everything it needs to do and integrates seamlessly within our website. Excellent support also.

ETRNL
Australia
About 1 month using the app
October 24, 2023

Set up was relatively easy along with reporting. The support (Jason) is top notch. Fast to respond and has helped us with any roadblocks we hit during our learning curve.

Arccos Golf
United States
About 1 month using the app
January 13, 2022

I have used this survey tool. It's really awesome and has all the necessary options to make your survey beautiful. It gets easily integrated with email marketing platforms and passes the data effectively.

ihfstores
United States
About 1 month using the app
April 25, 2019

We absolutely love this app. We were in search of an app that would allow us to engage our customers, this app does that and more. The support is second to none, Jason is absolutely amazing!

Stars and Stripes Lighting
United States
About 1 month using the app
July 27, 2023

This app is very powerful, and the customer service is even better! I've been able to create a very dynamic and customized survey for my checkout page that gathers extra information I need from my clients who order from my site. It has made my life so much easier and looks very professional, blending right in with my branding, thanks to all the customizations.

Thanks, Zigpoll!

Florals Preserved
United States
About 1 month using the app
May 26, 2023

Haven't spend enough time with the app itself to determine if it's good (on first glance really no complains though), but I did have a great experience with their customer service. Fast, to the point and kind. Were able to solve my problem within 24 hours.

Plantsome NL
Netherlands
About 1 month using the app
July 11, 2023

Great customer survey and data capture app. Easy to use, and has fantastic and responsive support.

Swik Home + Body
Australia
About 1 month using the app
February 21, 2023

Needs a bit of time to understand how the poll works as it is really complete and detailed, but the installation was really plug & play!

Everything is working well and the support team has been super reactive with our requests.

Manucurist US
United States
About 1 month using the app
April 20, 2023

Highly customisable with lots of great features. The support I requested was also very quick and helpful.

Yes, That's 3D Printed
United Kingdom
About 1 month using the app