Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy linking of survey data with customer records. It supports various survey types and offers extensive customization, fast performance, and detailed analytics for valuable insights. The support team is noted for their responsiveness and helpfulness. Additionally, its cost-effectiveness and features like AI summaries and complex survey logic are particularly appreciated for enhancing business operations and customer engagement.

January 10, 2021

Great App, I was searching long time for something like that that works as I want and I am glad I found it - also super helpful customer service!

KUKUVAYA Ideas
Greece
About 1 month using the app
July 31, 2023

Good amount of features even at the free plan level. And when I needed to change stores - customer service was great about helping me maintain access to account linked to previous store.

TIAEL
United States
About 1 month using the app
March 10, 2022

Affordable post-purchase survey app that gets the job done, looks great, and is easy to use. The team is very responsive and open to new feature suggestions.

Slinger
United States
About 1 month using the app
April 10, 2022

Incredible App, which has solved all our business needs! Futhermore their customer service is simply exceptional.

Indulge in Beauty
South Africa
About 1 month using the app
July 26, 2023

We've always used a basic post-purchase survey, but we needed more specificity. Zigpoll to the rescue! We have been able to get a much clearer picture of our data sources, and when we had some specific trouble matching orders to timestamps (because of different time zones), the app designer created a patch to resolve our specific issue. I can't speak highly enough!

Upper Story
United States
29 days using the app
July 14, 2023

Zigpoll has been great in helping us get survey data from our visitors. It has a number of comprehensive templates and the support is top notch from Jason. We highly recommend this app if you're looking to better understand your customers.

Manly Bands
United States
28 days using the app
January 22, 2020

This app does exactly what I want it to and when I had a question, support responded within ONE HOUR. That's amazing. Thank you SO much for this absolutely brilliant app!

Persephone Love
United States
27 days using the app
September 15, 2023

It worked perfectly as per my need. We can add logics for the slides and many more things

Nellaspec
United States
26 days using the app
February 28, 2023

Incredible experience with Zigpoll. I was able to easily access personal time with the founder who was incredibly thoughtful and happy to help make sure our store received the most possible benefit from their software. If you're reading this, you're wasting your time: by now, you could be already Zigpolling your way to the future!

allways
United States
25 days using the app
September 13, 2022

I've found the interface very easy to use with seamless integrations to popular apps including Klaviyo.

Rastelli's
United States
25 days using the app