Reviews (332)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design, seamless Shopify integration, and extensive customization options, including various question formats and conditional logic. They praise the responsive customer support, particularly noting personalized interactions with the founder, Jason. The analytics are appreciated for providing actionable insights that enhance customer understanding and business operations. Additionally, its reliability and performance are noted for efficiently gathering customer feedback without slowing down Shopify stores. Merchants find it cost-effective, valuing its comprehensive features and positive impact on business performance.

September 5, 2023

Customer service has gotten back to us incredibly fast (1-2 hours) any time we needed help. The free plan is amazing for getting set up and knowing if ZigPoll is the right fit. I love that we can put a widget or embed link on any page of our website as well as the easy integration with the Shopify order confirmation page.

Joe's Gaming & Electronics
United States
5 days using the app
December 30, 2023

whaou whaou whaou !
I am using it for a couple of days now, and I have to say that it is brilliant.
Easy to set up and understand and so powerful. You really thought about any aspect of your app to make it super efficiency such as the insights and the fact that you can use a link to send this survey.
A huge thanks to the developer team for this brilliant app !

MyLittleVendome
France
3 days using the app
August 1, 2022

I don't understand why so few people know about this app - Zigpoll has the best-in-class post purchase survey tool that's designed very well, priced sensibly and has super fast customer support by the founder himself. I'm going to promote this in my DTC circles!

Skillmatics
United States
4 days using the app
November 16, 2020

The app developer is very helpful and will even walk you through how to set up the form that you want!

Party Postess
United States
4 days using the app
July 10, 2023

User friendly, very simple to implement, great and responsive customer service, great value for money!

3RD MAY
Switzerland
4 days using the app
May 5, 2019

Great app, easy to use. The customer support is really good as well, the creator is open for any suggestions and especially when the app is free to affordable it really deserves 5 stars.

Unbox Your Goods
United States
4 days using the app
December 8, 2022

Wonderful app with many features, but easy to use. Best of all, it comes with outstanding customer support from the beginning to end of any project. Highest recommendation: A++!!!

Liner Notes Magazine - Issue No. 1 Now Available
United States
4 days using the app
October 10, 2022

This app is amazing, they reached out as soon as I downloaded it and helped me through it. 100% Recommend this app.

MotocutzMX
United States
4 days using the app
November 9, 2023

it's awesome!!!!

OUPES
Hong Kong SAR
3 days using the app
November 16, 2023

Awesome app! It has exceeded our expectations! Excellent and extremely helpful support!

FLOWZOOM
Germany
3 days using the app