Reviews (477)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and user-friendly interface that integrates smoothly with Shopify. They value its customization options for brand-aligned surveys, especially effective for post-purchase feedback. The responsive customer service and ability to integrate with other systems and support multiple languages are also praised. Merchants find the analytics clear and actionable, enhancing decision-making and reliability.
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This app is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. I use it for countless situations involving surveys and beyond, because it’s also extremely flexible.
Not to mention the customer support, which is really fast, straight to the point, and helps you find solutions in specific cases. In my opinion, it’s the best app for surveys, but also for quizzes.
Seems to be doing everything I need. Without much efforts.
The team is super reactive, and takes (good) improvement suggestions into account very fast.
We tested a number of survey tools and this is the one we will adopt!
After searching for some time to find a simple yet robust app to survey our customers at checkout, we discovered Zigpoll. It checked all our boxes: lots of great features, tons of options, flexibility and customizability, a nice default UI, support for multiple polls and surveys, unlimited questions, turnkey integration and deployment, and amazing support. Look no further. This app is a winner. Not to mention, it is the only one that allows you to hide questions.
It was intuitive to sign up, offers an exit intent poll with a coupon at the end, and a great insight into our customers shopping experiences. Would recommend!
Setting up the survey was easy and Jason, who responded to my queries, was very responsive and helpful. The design of the survey for our customers is also very user-friendly.
As an e-commerce business owner, having this customer survey app is a must for all retailers! Upon downloading it, I found the setup process to be quite straightforward. I've configured it to send out post-purchase surveys to my customers, and it's performing excellent in this regard. What I appreciate is its extensive range of features and settings, along with a comprehensive dashboard analysis. Among all the survey apps I've experimented with for my company, this one stands out as the most user-friendly, robust, and customizable. I'd like to express my thanks to Jason for the informative onboarding meeting and for being readily available to assist with any questions and provide technical support.
Great app & amazing service!
Very good! The founder will reply to you if have questions or need help! Useful app.
ZigPoll goes WAY above and beyond expectations!!!! I've never experienced anything like it. He is lightning FAST in solving problems, coming up with solutions and helping me achieve my business goals. I didn't even realize I needed this tool until he helped me implement it for a particular experiment I'm conducting. Needless to say, I'm SOLD!!!!!
We're using Zigpoll since the last week. It is super useful, helpful, and interactive. The support team is very quick and resolutive. Thanks a lot guys.