Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy linking of survey data with customer records. It supports various survey types and offers extensive customization, fast performance, and detailed analytics for valuable insights. The support team is noted for their responsiveness and helpfulness. Additionally, its cost-effectiveness and features like AI summaries and complex survey logic are particularly appreciated for enhancing business operations and customer engagement.

April 18, 2023

Not only is the app user friendly with fantastic functionality, but the different pricing tiers make sense. Better than all that though is the practically immediate and thorough customer service. Couldn't recommend this app more, absolutely try it before anything else.

Moodcast Fragrance Co.
United States
21 days using the app
April 21, 2020

A BRILLIANT app that does exactly what the description says! It’s a perfect tool for communicating with your customers and get valuable feedback. The design and customizable look of the polls are (in my opinion) top level and the customer support by Jason couldn't be better. Take a look in the example store to get ideas and judge for yourself.

The Zigpoll app is GDPR compliant by a few clicks, but as an EU citizen I'm still waiting/hoping for Privacy Shield certification approval.

SANDVIKart
Norway
18 days using the app
February 14, 2023

Product is exactly what we were looking for, the post-purchase survey in particular.
Customer service is TOP-NOTCH!

KingsFleet Inc.
Canada
17 days using the app
November 7, 2023

Had a chance to meet with the CEO and founder of Zigpoll. Great experience. He was pretty helpful

Flex Filters
United States
16 days using the app
September 7, 2022

Great app and the support is amazing, helped us with any questions we've had, recommend it to anyone who wants to setup surveys on their store.

staging-dossier
United States
16 days using the app
February 2, 2023

This app compliments everything i was trying to accomplish with my store - overall very easy integration, fantastic functionality & unreal customer support.
This is the definition of a 5 star app.

Well done to the Zigpoll team for creating such a rewarding and valuable app.

Envee Industries
Australia
16 days using the app
September 8, 2023

Great app and very simple to use with the right amount of analytics and A.I. driven insights. Incredible support as well, thank you Jason!

L'ANZA
United States
16 days using the app
July 29, 2022

Tolle App & noch besserer Customer Support! Jason hat immer sofort geantwortet, war sehr hilfsbereit und arbeitet aktuell sogar an weiteren Verbesserungen für uns, wie z.B. weitere Filteroptionen. Wirklich empfehlenswert!

DriveDressy
Germany
15 days using the app
August 3, 2022

Very useful survey polling tool that I use to collect post-purchase information so we can provide accurate and suitable products to our customers.

TESLAUNCH
United States
14 days using the app
November 25, 2022

Customer support is responsive and helpful, and the product continues to improve and get better. Thanks!

Ratta Supernote
United States
14 days using the app