Reviews (391)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy, no-code setup and customizable surveys tailored to specific needs. It integrates smoothly with Shopify, enhancing data management by linking surveys to customer records and orders. The app offers various survey formats and templates, fast performance, and responsive customer support. Merchants value the actionable insights from its analytics features, finding it cost-effective and supportive of multiple languages for global use.

June 5, 2024

I really appreciate the ease of use to create different kind of survey that can be adapted to the brand

Dalfilo UK
Italy
About 11 hours using the app
Edited February 19, 2020

We thought a survey could take our Shopify site to the next level of customer engagement. I couldn't figure out the programming language to get it to embed instead of being a popup. I wasn't optimistic due to some bad experiences contacting customer service via email on other websites (cue crickets here). But Zigpoll has been a whole different story! Jason responded within hours and several times back and forth as he shepherded me through the process and helped me get it just right. I've never created a website before and Zigpoll and Jason are making me feel like a pro! I couldn't be more enthusiastic in recommending this app.

Blue Lobster Art and Puzzles
United States
About 19 hours using the app
March 13, 2024

The product works fine...but it is very expensive if you are doing polls.

WallCutz Crafts
United States
About 17 hours using the app
February 1, 2023

I spent SO much time trying to get other apps to run an anonymous feedback survey on my store. With Zigpoll, I was able to get it up and running within 15 minutes! Cannot recommend this app and the support enough. Truly one of the best Shopify apps I've ever used.

Luc Otto
United States
About 17 hours using the app
March 25, 2024

The best app i've ever used. It's so easy to gather so much data from your customers. Highly recommend to everyone

Mother's Earth UK
Netherlands
About 11 hours using the app
August 2, 2022

I was looking for the perfect app to help me collect important customer data and Zigpoll did that for me and much more. The setup process was super easy and user friendly. It integrated into my website seamlessly and was able to connect helpful data from customer. When I need help, I reached out to Jason, who responded to me immediately and provided details insight and into. I am a super happy customer! :)

Paradise Monarchs
United States
About 11 hours using the app
October 6, 2024

Zigpoll is very user-friendly and allowed me to quickly and easily get a custom survey up in my store.

Artlines Design
Canada
May 13, 2023

Amazing app, the features are incredible and far above any other survey app I have used. I think this is more than just a survey app. There are so many use cases for it; it's actually pretty remarkable. You can tell a lot of time and effort went into it. Highly recommended!

kallistia
Australia
About 10 hours using the app
April 20, 2021

I highly recommend this app. The backend is very intuitive, and the customer support is quick and professional. The app has all the funcionalities I expected, and has helped us to better understand our customer's needs. Thanks!

zapptales
Germany
About 9 hours using the app
November 14, 2022

Très bonne application, avec beaucoup de paramètres.
Peut être en traduite en multi-langue.
Je recommande !

Ateliers Auguste
France
About 8 hours using the app