Reviews (392)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy, no-code setup and customizable surveys tailored to specific needs. It integrates smoothly with Shopify, enhancing data management by linking surveys to customer records and orders. The app offers various survey formats and templates, fast performance, and responsive customer support. Merchants value the actionable insights from its analytics features, finding it cost-effective and supportive of multiple languages for global use.

April 20, 2021

I highly recommend this app. The backend is very intuitive, and the customer support is quick and professional. The app has all the funcionalities I expected, and has helped us to better understand our customer's needs. Thanks!

zapptales
Germany
About 9 hours using the app
November 14, 2022

Très bonne application, avec beaucoup de paramètres.
Peut être en traduite en multi-langue.
Je recommande !

Ateliers Auguste
France
About 8 hours using the app
August 4, 2023

SUPPORT CLIENTS INCROYABLE JE RECOMMANDE VIVEMENT. L APPLICATION EST FACILE D UTILISATION ET FONCTIONNE TRES BIEN

LauVéA Boutique
France
About 7 hours using the app
February 28, 2024

So far, it's a great app that's easy to use and has a very fast customer support. Great!

FeelRooty
Slovenia
About 6 hours using the app
September 22, 2023

I recently had the opportunity to use Zigpoll for creating our customer post purchase surveys, and I must say I was quite impressed with the platform. Zigpoll offers a straightforward and user-friendly experience that makes survey creation a breeze.

One of the standout features of Zigpoll is its intuitive interface. Even if you're not tech-savvy, you'll find it easy to navigate through the ...

Rotimatic
United States
About 5 hours using the app
October 7, 2021

Very easy to download, set-up and launch. Their support is quick to respond and was able to quickly help configure our settings when we ran into complications with the desired set-up of our polls.

Hero Cosmetics
United States
About 5 hours using the app
Edited January 20, 2023

I decided this morning I wanted to send a survey to some recent workshop attendees and Zigpoll made it very easy to create my survey slides and send out a quick survey! Jason and the team at Zigpoll were very quick to respond to my questions as well (within minutes!) and I can't wait to use Zigpoll to continue to grow our business and gain valuable customer feedback. Highly recommend!

Douglas and Sturgess
United States
About 4 hours using the app
December 5, 2023

Writing this review to highlight the amazing customer support. I had an issue and i contacted Zigpoll. Within 5 minutes my problem was solved by Jason. Very happy with this app

Cannon Coatings
Canada
About 4 hours using the app
May 19, 2021

Hello, I download the app, but... I cant stand How Auto-sync contacts to Mailchimp?? Can you help me??

Descansan
Argentina
About 3 hours using the app
January 30, 2023

The app itself is great and brought really good results straight away so I was very excited to get the insights from my customers using Zigpoll. However, there are 2 concerns, which probably means I won't continue using it:
1. A response is each click from the customer so 3 basic questions (including asking if they have a moment to answer 2 questions) from one customer is 3 responses from my ...

Love My Libre
United Kingdom
3 days using the app
Argonautic Labs replied January 30, 2023

Thanks for your honest feedback! Zigpoll can be used for a lot of different things so pricing is tricky to get right for everyone and it is why we chose the submission based ...