Reviews (505)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 17, 2024

Best survey app in the Shopify store! Thank you for your great app and customer service.

zeroLabs
Germany
7 days using the app
September 2, 2024

Best App for Surveys i know and absolute fantastic customer service. strong recommendation

My Homents Interior
Austria
6 months using the app
July 9, 2024

Top App & great support!

GAWILO Socken
Germany
About 1 month using the app
February 19, 2024

Super outil pour recolter des informations
Utilisation simple et efficace
Propose beaucoup d'options pour s'adapter à toutes les utilisations.
Je recommande

Draeger Paris
France
About 1 month using the app
December 13, 2023

Good app and excellent customer support!

PERIOD – Deine Zykluspflege
Switzerland
8 months using the app
January 10, 2026

We've been using Zigpoll for half a year or so and the app is excellent. The surveys are simple, yet customisable to suit many different needs. The results are great, and clearly are engaging customers as intended. The config can be a little tricky at times, but the support team are responsive and know their product really well. We're very happy to continue using the app.

Focke-Wulf Watches
Australia
4 months using the app
April 14, 2025

I wanted to start running surveys to better understand our customers and use the valuable data in marketing and new product development. It took me some time to pull the trigger to choose an app and implement the surveys. I did a lot of research, looked at several apps and methods and gathered the questions I wanted to ask. I finally decided on ZigPoll, as you know if you are a founder wearing all the hats, constantly having to learn new software is a chore! ZigPoll made it easy for me, main reason is they are VERY responsive and were right there to answer my questions to keep me moving along! I have 3 Surveys going for the past 4 weeks and they have been an INCREDIBLE tool to see what people are thinking! ZigPoll is a GREAT survey partner. I have two post purchase surveys running, one for New Customers and one for Repeat Customers. And a survey that is more in dept to my VIP customers to learn more about them. I highly recommend ZigPoll... Integrates great with Klaviyo and Shopify!

Yonder
United States
22 days using the app
September 27, 2024

Great app! Highly recommend! We get great feedback and it helps us find out how they got to our website when the analytics don't quite catch it. Has been a key metric of ours. We actually use this on both of our brands websites (fineusatrading.com and cranewellness.co) and it has been perfect. Easy to use. Great customer service. It's a no brainer for any e-commerce CPG brand!

Crane Wellness
United States
7 months using the app
January 6, 2024

Been using the app for a couple of months now and loving it! It is helping me better understand the type of customer I have. I have been using it to determine the typical customer for my business but what this app has shown me is that I have different customers for different products. So now for my advertising, I am targeting specific audiences with specific products because Zigpoll has shown me that's what that type of customer is buying.

GND Fitness
Australia
19 days using the app
November 29, 2023

I've been using this for about 2 months. It was easy to set up and I'm using this for post-purchase feedback and collecting newsletter signups. Great that it has controls for limiting the number of times a user sees the same survey, and lots of other settings that let me limit the intrusiveness for our customer. Had a question about the mailchimp integration and got an answer right away. Very satisfied so far!

OpenBCI Online Store
United States
17 days using the app