Reviews (505)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 4, 2022

Using this app to conduct a pop-up survey, and it's been amazing so far with all the customization options and survey results dashboard. Customer service has also been really good with responding to questions quickly and making custom functions available (S/O to Jason!)

Tression
Canada
About 1 month using the app
September 15, 2020

ZigPoll goes WAY above and beyond expectations!!!! I've never experienced anything like it. He is lightning FAST in solving problems, coming up with solutions and helping me achieve my business goals. I didn't even realize I needed this tool until he helped me implement it for a particular experiment I'm conducting. Needless to say, I'm SOLD!!!!!

ArtAtAfrica
South Africa
7 days using the app
February 8, 2022

We are just starting out and were looking for a survey app to collect feedback. Since nobody on our team has any deeper programming skills, we wanted something that is simple, easy to use, still offers lots of customization and first and foremost, that works. That's what Zigpoll is! The UI that let's you create your polls is super easy to grasp and we had our first poll up and running in 10 Minutes, no problems. Also, their customer support is great!

okioki
Germany
15 days using the app
April 21, 2020

A BRILLIANT app that does exactly what the description says! It’s a perfect tool for communicating with your customers and get valuable feedback. The design and customizable look of the polls are (in my opinion) top level and the customer support by Jason couldn't be better. Take a look in the example store to get ideas and judge for yourself.

The Zigpoll app is GDPR compliant by a few clicks, but as an EU citizen I'm still waiting/hoping for Privacy Shield certification approval.

SANDVIKart
Norway
18 days using the app
Edited February 19, 2020

We thought a survey could take our Shopify site to the next level of customer engagement. I couldn't figure out the programming language to get it to embed instead of being a popup. I wasn't optimistic due to some bad experiences contacting customer service via email on other websites (cue crickets here). But Zigpoll has been a whole different story! Jason responded within hours and several times back and forth as he shepherded me through the process and helped me get it just right. I've never created a website before and Zigpoll and Jason are making me feel like a pro! I couldn't be more enthusiastic in recommending this app.

Blue Lobster Art and Puzzles
United States
About 19 hours using the app
March 10, 2022

If you want to get feedback from your customers Zigpoll is the perfect way to do it. The interface is clean and easy to use as the creator and the user. It is easy to theme all the elements to match your branding and most importantly it provides you with data on the back end so that you can gain more insights about your customers on top of the survey/poll questions. We used it to run a voting contest but I know there are many more ways to use Zigpoll in the future. Support for any problems was also fast and clear. Truly if you want a tool that helps you get survey data, polls, or user feedback from people coming to your site just install Zigpoll it is an amazing tool.

Neptune Discs
United States
17 days using the app
February 2, 2022

Their customer support is amazing. I had an issue, got a response within an hour and they're building a feature to make it even better straight away. 100% recommend.

BOAS
Netherlands
6 days using the app
January 31, 2024

Good app, fast support. Would recommend

DREAMS OF SOCIETY
Türkiye
About 15 hours using the app
August 19, 2025

Zigpoll makes gathering customer insights effortless. We use it to manage all of our surveys in one place... from immediate post-purchase surveys integrated seamlessly with Shopify, to long-form customer questionnaires, to targeted product feedback forms. Having everything centralized has made it so much easier to understand our customers and improve their experience.

On top of that, the customer service is incredible. We’ve received direct, thoughtful support from the founder himself, which has been invaluable. Zigpoll has become an essential tool for our team. Highly recommend.

Tulip Shades
United States
1 minute using the app
October 19, 2025

I’ve just started using Zigpoll and I’m really impressed. The setup is seamless, the dashboard is clean, and it integrates perfectly into my Shopify thank-you page without any hassle. I love how flexible the survey builder is — it lets me collect genuine post-purchase insights in a really polished, on-brand way.

Huge thanks to the team for building something that actually feels premium and easy to use. Excited to keep using it as my store grows.

Nexto0l
United Kingdom
18 minutes using the app