Reviews (459)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective customer feedback collection, which aids in business decision-making and product enhancement. It features a user-friendly interface with customizable survey options, automated data export, multi-language support, and seamless Shopify integration. The app is noted for its reliable performance and responsive support team, which quickly addresses issues and offers personalized assistance, making it a valuable tool for improving customer engagement and gathering key business insights.
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great platform especially for post purchase surveys and Jason is a legend
Pretty good quality clothes and my most favorite thing was the graphic design on them it just make my day and my mood much better
Muy bien servicio al cliente! contestaron muy rápido
highly recommend this app!
Extremely intuitive and excellent customer support!
Very fast service, good attitude and the product is excellently made!
Zigpoll is very user-friendly and allowed me to quickly and easily get a custom survey up in my store.
Feature rich application with great support if you need it!
The app looks complex at the start, but it became intuitive when given a little time. I was very pleased with an outcome. Here the biggest help was Jason from the support. Amazing response anytime of the day. Totally recommending!
Easy to use, quick support, much better pricing than KNO. All you'd need in a survey app!
Zigpoll provides a range of formats for your surveys, easily connects to your Shopify store and the customer service is great and always helps to provide the solutions.
what an incredible app, a super powerful data collector. neat and simple UI and easy to use / create a survey. one of the easiest ways to ask direct questions to real time website visitors. great for NPD / feedback. I never write app reviews, but the customer support was scarily fast and extremely helpful.
A very comprehensive and flexible app. Really well implemented, easy to understand, with lots of options and first-class support! I had a specific question and was helped within a few minutes. Another issue was also solved directly within a very short time. Super friendly team!
Really nice support
Amazing customer service
I have just started using the app and it seems to be really useful and versatile.
Also, excellent support! I reached out to Jason and he quickly helped me setting up a customer goal survey on my landing page. Will definitely keep using this app and explore more of its features in the future
App works great and does everything I needed. I have to stress how helpful and top-notch the staff is. Excellent customer service and excellent app.
My quest for my project led me to Zigpoll, and it revolutionized the game! Creating engaging surveys with their drag-and-drop interface is a breeze, even for tech novices like me.
But Zigpoll shines beyond creation. Targeting specific customer segments and analyzing results through intuitive reports and AI-powered insights unlocks actionable gems. Their AI revealed a hidden checkout snag that, once fixed, boosted conversions!
The true cherry on top? Support. Their team is lightning-fast and helpful, going above and beyond to craft custom surveys.
I am loving using this survey app so far! Easy to use, not costly and I am already gaining many insights. Really recommended!
I am new to Zigpoll but getting the hang of it! Any tool that helps us get to know our customers better is a win for us. Also, any tool that gives you advanced customer journey options is a win for me. We will be able to see data come in right on our Shopify dashboard as Zigpoll integrates seamlessly. I had a question regarding survey set up and responded to within an hour. Very helpful, and guess what? It was a real human. lol Thanks Zigpoll!
Comprehensive functionality, very flexible. User interface is very well designed. Great customer support too!
Thank you Jason for your kindness today and for promptly fixing a minor issue I had with my survey widget. I love this app and was so happy that you saved the day right when I needed it for my store!
Had a chance to meet with the CEO and founder of Zigpoll. Great experience. He was pretty helpful
Easy to use. and the support was great too.
Outstanding customer service from Jason. Helped us to configure the app to exactly what we wanted. Excited now to get some great quality insights!
Application complète permettant la création de sondage versatile. Point bonus, le service client très réactif.
Good amount of features even at the free plan level. And when I needed to change stores - customer service was great about helping me maintain access to account linked to previous store.
Justin has been extremely helpful and knowledgeable. I highly recommend Zigpoll for your survey building platform!
This app is very powerful, and the customer service is even better! I've been able to create a very dynamic and customized survey for my checkout page that gathers extra information I need from my clients who order from my site. It has made my life so much easier and looks very professional, blending right in with my branding, thanks to all the customizations.
Thanks, Zigpoll!
This app had all the functionalities that I needed for the survey I wanted on my Shopify store. It took me a little time to figure out how to embed the survey on a specifc product page as I'm new to Shopify but had very prompt and great customer service support from Zigpoll which got that sorted out really quickly. Highly recommend.
I just started using the app and I must say they have excellent customer service - fast and attentive - and their surveys have so many different settings that make everything possible. I also consider quite a good price for all you get. So far, I recommend it!
I am impressed and thankful for having the app. Once I start selling the goods I can consider getting involved and subscribing in the near future!
Best product out there for surveys and getting feedback from customers. Excellent support as well. Pretty amazing!
Excellent review app, highly flexible and supports multiple use cases, easy to learn and seamless setup. Nice work!
Customer service is out of this world! They helped me with every step, and I am not even on a paid plan. They respond to all their emails, fast! I would recommend this app to everyone.
Shout out to Jason for providing me with the guidence I needed!
AMAZINGLY helpful app! I'm using it after purchase to see where my customers came from and for abandoned carts to see why they didn't purchase and nurture them back to the sale. Can't recommend it highly enough!
There is so much Zigpoll can do, and it makes it so easy with lots of pre defined templates to help you get the most out of the app. Support is super quick and helpful as well.
Wonderful app with many features, but easy to use. Best of all, it comes with outstanding customer support from the beginning to end of any project. Highest recommendation: A++!!!
I had some questions I needed help with and the founder jumped on a Zoom and helped me out and even made some custom changes to the app for me!
Haben verschiedene post-purchase Softwares benutzt und Zigpoll erfüllt alle Anforderungen! Vor allem das Targeting nach Ländern war uns sehr wichtig, da wir die Surveys in verschiedenen Sprachen implementieren wollten.
As a new website owner, I needed a quick, easy, and budget-friendly way to gather feedback from new email subscribers, and Zigpoll did the trick. I appreciated that I could customize the polls to ask the questions I needed answers to rather than having to use standard questions drawn up by someone else. Highly recommended!
Super good and easy to use app. Very easy to get feedback from customers, so you can improve the experience, CR and AOV/LTV.
This app has a TON of customization, including different settings for each poll, logic for different answers, and a smooth and clean UI. Couldn't ask for a better editing experience.
Excellent customer service. This is my second time reaching out and I have received quality help each time. Thanks Jason!
Easy to set up, very helpful templates, great report functionality. Can definitely recommend this app. And James Zigelbaum from the customer service team was so quick and competent when helping me out with a couple of issues. Thank you!
Just started working with this app, and so far it's doing everything I expected it to do. It helps me get input from my webshop-vistors. Jason also responds very quickly to support questions and will help you solve any issue - if an issue occurs.
Just getting started with this but setting up several polls was easy enough and Jason, the developer, is great! Very personable and reached out with one-on-one support and suggestions! Impressive.
We use this amazing app to provide embedded and stand-alone surveys to our customers. It provides for so much customization and access to the survey data. After evaluating other various Shopify survey apps, we find Zigpoll to the best for our needs. Most importantly, however, is that the Zigpoll support and development team has far exceeded our expectations! From helping us better understand how best to integrate the app into our store, to turning around feature enhancements in record time! Their hard work is much appreciated and I highly recommended them.
Great app, and most importantly a support team with complete full on prompt support to your needs and questions.
This app is wonderful!! My conversion rates were dropping a bit, and I really wanted to know why. I searched for a simple and reliable survey app that I can easily integrate into my store. Zigpoll is it! There is a lot of easy customization options, including using your own branding for free, which is a huge selling point for me. It was easy and fun to set up, and looks lovely too. Thank you so much for offering this for shops ♥︎