Reviews (459)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective customer feedback collection, which aids in business decision-making and product enhancement. It features a user-friendly interface with customizable survey options, automated data export, multi-language support, and seamless Shopify integration. The app is noted for its reliable performance and responsive support team, which quickly addresses issues and offers personalized assistance, making it a valuable tool for improving customer engagement and gathering key business insights.

June 26, 2025

flip*flop Onlineshop
Germany
7 months using the app
January 29, 2025

Shaping new tomorrow Denmark
Denmark
5 days using the app
March 27, 2024

Purpose Paper
Brazil
8 months using the app
January 14, 2024

Mann Supply
Canada
About 8 hours using the app
March 25, 2025

Christiania Glasmagasin
Norway
About 2 months using the app
November 14, 2024

Upper Story LATAM
United States
About 4 hours using the app
June 18, 2024

ARDAP
Germany
About 1 month using the app
April 8, 2025

Rains INT
Denmark
14 days using the app
February 4, 2025

SOJA&CO. ™
Canada
13 days using the app
September 18, 2025

great platform especially for post purchase surveys and Jason is a legend

Elysium
United Kingdom
2 months using the app
September 1, 2025

Pretty good quality clothes and my most favorite thing was the graphic design on them it just make my day and my mood much better

NUROA
United States
7 days using the app
August 28, 2025

Muy bien servicio al cliente! contestaron muy rápido

Apapasha
Mexico
About 14 hours using the app
June 4, 2025

highly recommend this app!

Bad Scientists
United States
3 days using the app
November 25, 2024

Extremely intuitive and excellent customer support!

Avoros
Albania
8 days using the app
October 17, 2024

Very fast service, good attitude and the product is excellently made!

mileseeygolf
Hong Kong SAR
About 1 month using the app
October 6, 2024

Zigpoll is very user-friendly and allowed me to quickly and easily get a custom survey up in my store.

Artlines Design
Canada
September 13, 2024

Feature rich application with great support if you need it!

LoveMyTime
New Zealand
4 months using the app
June 14, 2024

The app looks complex at the start, but it became intuitive when given a little time. I was very pleased with an outcome. Here the biggest help was Jason from the support. Amazing response anytime of the day. Totally recommending!

Get Comfy
Ireland
3 days using the app
May 21, 2024

Easy to use, quick support, much better pricing than KNO. All you'd need in a survey app!

AlphaTouch EU
United States
About 5 hours using the app
May 1, 2024

Zigpoll provides a range of formats for your surveys, easily connects to your Shopify store and the customer service is great and always helps to provide the solutions.

SISU MOD
Canada
14 days using the app
April 29, 2024

what an incredible app, a super powerful data collector. neat and simple UI and easy to use / create a survey. one of the easiest ways to ask direct questions to real time website visitors. great for NPD / feedback. I never write app reviews, but the customer support was scarily fast and extremely helpful.

mistlabs
United Kingdom
6 days using the app
March 26, 2024

A very comprehensive and flexible app. Really well implemented, easy to understand, with lots of options and first-class support! I had a specific question and was helped within a few minutes. Another issue was also solved directly within a very short time. Super friendly team!

e[s]thetic space
Germany
15 days using the app
February 6, 2024

Really nice support

Sneaker-Hyped
Denmark
21 days using the app
February 3, 2024

Amazing customer service

Advancedportrait
United States
19 days using the app
January 8, 2024

I have just started using the app and it seems to be really useful and versatile.
Also, excellent support! I reached out to Jason and he quickly helped me setting up a customer goal survey on my landing page. Will definitely keep using this app and explore more of its features in the future

My Store
Italy
4 days using the app
January 5, 2024

App works great and does everything I needed. I have to stress how helpful and top-notch the staff is. Excellent customer service and excellent app.

Cross Stitch Boutique
United States
15 days using the app
December 23, 2023

My quest for my project led me to Zigpoll, and it revolutionized the game! Creating engaging surveys with their drag-and-drop interface is a breeze, even for tech novices like me.

But Zigpoll shines beyond creation. Targeting specific customer segments and analyzing results through intuitive reports and AI-powered insights unlocks actionable gems. Their AI revealed a hidden checkout snag that, once fixed, boosted conversions!

The true cherry on top? Support. Their team is lightning-fast and helpful, going above and beyond to craft custom surveys.

Hayalberry
Türkiye
1 day using the app
December 5, 2023

I am loving using this survey app so far! Easy to use, not costly and I am already gaining many insights. Really recommended!

Newtiful
Italy
3 days using the app
November 24, 2023

I am new to Zigpoll but getting the hang of it! Any tool that helps us get to know our customers better is a win for us. Also, any tool that gives you advanced customer journey options is a win for me. We will be able to see data come in right on our Shopify dashboard as Zigpoll integrates seamlessly. I had a question regarding survey set up and responded to within an hour. Very helpful, and guess what? It was a real human. lol Thanks Zigpoll!

Caledon Renovations
Canada
1 day using the app
November 15, 2023

Comprehensive functionality, very flexible. User interface is very well designed. Great customer support too!

Esspero
United Kingdom
7 months using the app
November 8, 2023

Thank you Jason for your kindness today and for promptly fixing a minor issue I had with my survey widget. I love this app and was so happy that you saved the day right when I needed it for my store!

Gifts In Trend
Australia
About 1 month using the app
November 7, 2023

Had a chance to meet with the CEO and founder of Zigpoll. Great experience. He was pretty helpful

Flex Filters
United States
2 days using the app
October 2, 2023

Easy to use. and the support was great too.

beApro
India
4 days using the app
August 30, 2023

Outstanding customer service from Jason. Helped us to configure the app to exactly what we wanted. Excited now to get some great quality insights!

iaggregates.co.nz
New Zealand
About 1 hour using the app
August 11, 2023

Application complète permettant la création de sondage versatile. Point bonus, le service client très réactif.

BRAN
France
5 days using the app
July 31, 2023

Good amount of features even at the free plan level. And when I needed to change stores - customer service was great about helping me maintain access to account linked to previous store.

TIAEL
United States
1 day using the app
July 31, 2023

Justin has been extremely helpful and knowledgeable. I highly recommend Zigpoll for your survey building platform!

Quoise
United States
6 days using the app
July 27, 2023

This app is very powerful, and the customer service is even better! I've been able to create a very dynamic and customized survey for my checkout page that gathers extra information I need from my clients who order from my site. It has made my life so much easier and looks very professional, blending right in with my branding, thanks to all the customizations.

Thanks, Zigpoll!

Florals Preserved
United States
About 1 month using the app
June 21, 2023

This app had all the functionalities that I needed for the survey I wanted on my Shopify store. It took me a little time to figure out how to embed the survey on a specifc product page as I'm new to Shopify but had very prompt and great customer service support from Zigpoll which got that sorted out really quickly. Highly recommend.

Slowsip
Canada
3 days using the app
June 19, 2023

I just started using the app and I must say they have excellent customer service - fast and attentive - and their surveys have so many different settings that make everything possible. I also consider quite a good price for all you get. So far, I recommend it!

Bevy Express
Italy
5 days using the app
June 5, 2023

I am impressed and thankful for having the app. Once I start selling the goods I can consider getting involved and subscribing in the near future!

Embargo Clothing
Bulgaria
7 days using the app
May 23, 2023

Best product out there for surveys and getting feedback from customers. Excellent support as well. Pretty amazing!

RND Garage
United States
About 22 hours using the app
May 1, 2023

Excellent review app, highly flexible and supports multiple use cases, easy to learn and seamless setup. Nice work!

CrowdMall
United States
About 2 months using the app
March 25, 2023

Customer service is out of this world! They helped me with every step, and I am not even on a paid plan. They respond to all their emails, fast! I would recommend this app to everyone.

Shout out to Jason for providing me with the guidence I needed!

MarketMastery
Netherlands
2 days using the app
March 6, 2023

AMAZINGLY helpful app! I'm using it after purchase to see where my customers came from and for abandoned carts to see why they didn't purchase and nurture them back to the sale. Can't recommend it highly enough!

Blue Pen Resumes
United States
13 days using the app
February 16, 2023

There is so much Zigpoll can do, and it makes it so easy with lots of pre defined templates to help you get the most out of the app. Support is super quick and helpful as well.

Swygge
United Kingdom
4 months using the app
December 8, 2022

Wonderful app with many features, but easy to use. Best of all, it comes with outstanding customer support from the beginning to end of any project. Highest recommendation: A++!!!

Liner Notes Magazine - Issue No. 1 Now Available
United States
4 days using the app
October 31, 2022

I had some questions I needed help with and the founder jumped on a Zoom and helped me out and even made some custom changes to the app for me!

SmileMail
United States
4 days using the app
October 12, 2022

Haben verschiedene post-purchase Softwares benutzt und Zigpoll erfüllt alle Anforderungen! Vor allem das Targeting nach Ländern war uns sehr wichtig, da wir die Surveys in verschiedenen Sprachen implementieren wollten.

Angles90® Europe
Italy
2 days using the app
October 2, 2022

As a new website owner, I needed a quick, easy, and budget-friendly way to gather feedback from new email subscribers, and Zigpoll did the trick. I appreciated that I could customize the polls to ask the questions I needed answers to rather than having to use standard questions drawn up by someone else. Highly recommended!

Lakehouse Games
United States
About 23 hours using the app
August 21, 2022

Super good and easy to use app. Very easy to get feedback from customers, so you can improve the experience, CR and AOV/LTV.

Sportly
Norway
19 days using the app
August 2, 2022

This app has a TON of customization, including different settings for each poll, logic for different answers, and a smooth and clean UI. Couldn't ask for a better editing experience.

FavourDecor
Norway
2 days using the app
June 20, 2022

Excellent customer service. This is my second time reaching out and I have received quality help each time. Thanks Jason!

Affirmation Cam Covers
United States
About 20 hours using the app
June 15, 2022

Easy to set up, very helpful templates, great report functionality. Can definitely recommend this app. And James Zigelbaum from the customer service team was so quick and competent when helping me out with a couple of issues. Thank you!

håvsund
Germany
5 days using the app
April 8, 2022

Just started working with this app, and so far it's doing everything I expected it to do. It helps me get input from my webshop-vistors. Jason also responds very quickly to support questions and will help you solve any issue - if an issue occurs.

Wahoe_edubox
Netherlands
1 day using the app
March 11, 2022

Just getting started with this but setting up several polls was easy enough and Jason, the developer, is great! Very personable and reached out with one-on-one support and suggestions! Impressive.

OutsideIn Soaps LLC
United States
2 days using the app
February 2, 2022

We use this amazing app to provide embedded and stand-alone surveys to our customers. It provides for so much customization and access to the survey data. After evaluating other various Shopify survey apps, we find Zigpoll to the best for our needs. Most importantly, however, is that the Zigpoll support and development team has far exceeded our expectations! From helping us better understand how best to integrate the app into our store, to turning around feature enhancements in record time! Their hard work is much appreciated and I highly recommended them.

XY Sunrise
United States
3 months using the app
January 31, 2022

Great app, and most importantly a support team with complete full on prompt support to your needs and questions.

Balandi
United States
6 months using the app
January 26, 2022

This app is wonderful!! My conversion rates were dropping a bit, and I really wanted to know why. I searched for a simple and reliable survey app that I can easily integrate into my store. Zigpoll is it! There is a lot of easy customization options, including using your own branding for free, which is a huge selling point for me. It was easy and fun to set up, and looks lovely too. Thank you so much for offering this for shops ♥︎

Rhi & D Dept
United States
About 2 hours using the app