17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,859)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

April 26, 2023

I like that they have a package protection option and I can hide the origin of the orders. 5 stars!

Daisies Rebels
Brazil
5 months using the app
17TRACK replied May 16, 2023

Thank you so much for being our valuable user!❤️

Buyer Protection protects orders against loss, damage, and delay, eliminates shipping-related customer complaints, and turns late deliveries into repeat customers. We are glad that you like it!
We will continue to work hard to optimize the APP for a better user experience. If you need anything, leave us a message.

Best regards,
17TRACK team

Edited February 12, 2023

Excelente app, suporte muito ativo e prestativo, recomendo vivamente. A descrição do rastreio muito rápida de fácil leitura. o que facilita o entendimento do cliente, e ainda envia notificações para o cliente e a loja. Muito contente

Finitta
Portugal
5 months using the app
17TRACK replied February 14, 2023

Caro Amigo,

Muito obrigado por escolher 17TRACK!❤️
Notificações por e-mail podem ser escolhidas para notificar os seus clientes ou você mesmo, o que o manterá a si e aos seus clientes informados sobre o estado das encomendas, o que pode ajudar a aumentar a satisfação dos seus clientes e as suas vendas.
Sinta-se à vontade para nos contactar com qualquer feedback, nós ajudá-lo-emos como sempre! ❤️

Os nossos melhores cumprimentos,
17TRACK

January 5, 2023

参加一个线下活动了解到17track 有一个年度免费计划,很开心参与。做跨境已经很多年了,也使用17track 很多年了,很有用的一个工具,不需要去不同的物流网站查询,方便快捷。很多同行朋友都在用。推荐推荐

Timekettle
United States
5 months using the app
17TRACK replied January 16, 2023

亲爱的用户朋友!您好!
非常感谢您一如既往的支持并成为了我们的共创者!
17TRACK支持查询全球超过1500+邮政运输商、国际快递以及主流跨境电商物流专线。
我们也会继续努力优化APP,给用户朋友们带来更好的体验!
若需要任何其他支持,请随时与我们支持团队联系!我们会尽快响应您!
再次感谢您的支持和认可!
17TRACK

June 10, 2023

Amazing app! Great customization options and awesome email notifications to customers. It supports a huge range of carriers and ensures that you and your customers can track your packages. Create a dedicated tracking page on your website so customers come back often which is also great for possible upsells. I would recommend this tracking app to all shops!

Shine and Tidy
Slovakia
5 months using the app
17TRACK replied June 12, 2023

Dear Friend, Thank you so much for being our valuable user!
17TRACK supports the tracking of 1800+ carriers, providing real-time automatic synchronization of Shopify orders for auto-track, greatly saving manual work. Also supports auto sync of the tracking number and the carrier to PayPal, and offers Buyer Protection that earns customer trust and loyalty.
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

July 5, 2023

I have been using your services recently, and I can say that it is an added value to my website. The customers are informed in real-time, which is excellent for customer loyalty.
Best regards,
David

Adinformatik
France
5 months using the app
February 3, 2023

Very good, the logistics query is clear, the interface is also very good, and the customer service follow-up is very fast

StretchyLab
Egypt
5 months using the app
17TRACK replied February 6, 2023

Dear Friend,

Thanks for choosing 17TRACK!
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

January 8, 2023

Great app! Easy to use, I'm a first time user and is super easy to use. Highly recommend it if its your first time.

HATTRK
United States
5 months using the app
17TRACK replied January 16, 2023

Dear Friend,

Thanks for your recommendation!❤️
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

June 2, 2023

Opened my first online store and this is a very easy set up and great integration with Shopify! highly recommended!!

Femi Home
Australia
5 months using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We provide real-time automatic synchronization of Shopify orders for auto-track, greatly saving manual work.
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

February 17, 2023

Wij gebruiken deze app voor de verzendingen voor de webshop zwemmershop.nl
Het werkt uitstekend en ook de Nederlandse vervoerders DHL en Postnl waar wij voornamelijk mee versturen werken goed.

Zwemmershop
Netherlands
5 months using the app
17TRACK replied February 20, 2023

Beste vriend,

Hartelijk dank voor het kiezen van 17TRACK! ❤️
17TRACK is een tracking tool voor grensoverschrijdende e-commerce en een must-have app voor newbies om e-commerce bedrijven te helpen de post-aankoop ervaring van hun klanten te verbeteren. Het biedt alle essentiële functies voor pakket tracking, inclusief het volgen van de logistieke status van alle Shopify bestellingen in real time op de achtergrond en gratis e-mail notificaties die je naar klanten kunt sturen over de status van hun pakketten. Laten we "Tracking Page" in je shop installeren zodat klanten hun bestellingen kunnen volgen, wat niet alleen de exposure van je shop zal vergroten, maar ook veel potentiële klachten van klanten zal verminderen.
Als u iets nodig heeft, laat ons dan een bericht achter. We zullen er zijn om te helpen. ❤️
Met vriendelijke groet,
17TRACK

January 9, 2023

great app, easy to use ! The customer service is here to respond in case you have any issue. I definitely recommend !

SkinCarry&Co
United States
5 months using the app
17TRACK replied January 16, 2023

Dear Friend,

Thanks for your recommendation!❤️
Our Shopify APP is designed to be easy to use and convenient for users.
And, You are our valuable user! We are committed to providing our help and service to you!
Please feel free to contact us with any feedback, we will help you as always!❤️
Thanks again for your support and recognition!

Best regards,
17TRACK