17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,859)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

May 21, 2023

Great, works well so far for all my needs. Its able to accurately display tracking info for all my customers orders and in real-time

Vortta
United States
5 months using the app
17TRACK replied May 22, 2023

Thank you so much for your continued support and trust!❤️
Our Shopify APP is designed to be easy to use and convenient for you. By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities.
If you need anything, just leave us a message. We will be here to assist. ❤️

Best regards,
17TRACK team

December 29, 2022

Useful application, easy to handle and a professional support team. Thank you. I highly recommend it

IYH (IN YOUR HAND)
United Arab Emirates
5 months using the app
17TRACK replied December 30, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

September 5, 2023

Excellent application pour le suivi de commandes, plus besoin d'ajouter manuellement le numéro de suivi pour Paypal, avec 17TRACK il suffit seulement de se connecter a son compte Paypal sur l'application et le numéro de suivi est ajouté automatiquement a Payapl. 5/5

CleanMax
France
5 months using the app
November 15, 2022

I just used this app and encountered a problem, they have a very good service and solved my problem in a timely manner

Domi Outdoor Living
United States
5 months using the app
17TRACK replied November 15, 2022

Dear Friend,

Thanks for your positive review of our Customer Service!❤️ You are our valuable user! We are committed to providing our help and service to you!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 19, 2023

I am very satisfied. This app offers everything that is essential for the store and the customer. Also worth mentioning is the very fast customer service, which responds to my questions and requests at any time.

Héloise Paris
Germany
5 months using the app
17TRACK replied January 29, 2023

Dear Friend,

Thanks for choosing 17TRACK!
We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

June 3, 2023

Very convenient service and very friendly customer service, it becomes convenient for users to track express delivery information

Herbous | Mushrooms Designed For Young
Hong Kong SAR
5 months using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We provide real-time automatic synchronization of Shopify orders for auto-track, greatly saving manual work.
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

October 20, 2022

This app has helped reduced customer enquiry regarding their order delivery status for us. Their customer support is always responsive.

Coconut Matter
Hong Kong SAR
5 months using the app
17TRACK replied October 21, 2022

Dear Friend,

Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️
Thanks for sharing it with us!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 27, 2023

This app is one of the best order tracking apps and the support team was very helpful with my requests. Thanks!

Roma Flames
Canada
5 months using the app
17TRACK replied March 1, 2023

Dear Friend,
Thank you so much for your continued support and trust! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

June 8, 2022

This app is great for helping dropshipping customers understand the tracking information from carriers in China. Integration into Shopify is easy and seamless.

HypeCases
United States
5 months using the app
17TRACK replied June 8, 2022

Hi HypeCases,

Thank you so much for your high rating!

"This app is great for helping dropshipping customers understand the tracking information from carriers in China." Yes! We partner with 1000+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers.

" Integration into Shopify is easy and seamless." Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

December 14, 2022

I like this app very much in tracking my parcels and there assistance in trouble shooting issues is fantastic.

Buy Online Goods
South Africa
5 months using the app
17TRACK replied December 15, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK