17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,878)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

January 12, 2023

This is the best and excellent tracking app I have ever used, very timely to help me synchronize the status of the package logistics. This tracking app is easy to operate, very comprehensive and can notify customers of the status of their packages in a timely manner. Recommend to every user! Also with great customer service. Thank you!

Melorias Shopping Market
United Kingdom
4 months using the app
17TRACK replied January 18, 2023

Dear Friend,

Thanks for choosing us firmly in the end!
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales.

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

June 4, 2023

This is a Super Easy, Fast and Useful app! Thanks and I would definitely recommend others to use this app!

2pricetags
United States
4 months using the app
17TRACK replied June 4, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We provide real-time automatic synchronization of Shopify orders for auto-track, significantly saving manual work. Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

February 21, 2024

J'ai installé cette appli sur ma boutique afin de faciliter le suivi des colis.

HMDorigami3D
France
10 minutes using the app
March 20, 2023

Nice and easy to use. Like the features provided and how the dashboard allocated. Definitely user-friendly. Free plan offer a lot of nice features which is good to try.

Cozy Snowflake
Canada
4 months using the app
17TRACK replied March 21, 2023

Dear Friend,
Thank you so much for being our valuable user!❤️
Our Shopify APP is designed to be easy to use and convenient for users.
Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK

October 24, 2022

App semplice, intuitiva e di facile utilizzo. molto utile per il mio negozio ed i miei clienti. Servizio clienti super! Consigliata!

MatiDona
Italy
4 months using the app
17TRACK replied October 24, 2022

Caro amico,

La ringraziamo per il Suo commento e feedback positivo. Il suo incoraggiamento ci permette di andare avanti e di migliorare costantemente il nostro servizio.

Non esiti a contattarci per qualsiasi feedback, la aiuteremo come sempre!❤️

Grazie ancora per il vostro sostegno e riconoscimento!

Cordiali saluti,
17TRACK

June 6, 2023

Simple to use, yet powerful.At the same time, it can provide great support to merchants.Hope to develop more functions

Charmdec
China
4 months using the app
17TRACK replied June 12, 2023

Hello, thank you for your long-term support for 17TRACK!

17TRACK Shopify App is committed to providing merchants with easier management and more accurate and effective data, using automated queries and synchronization to help you and your team save time and effort.
We will continue to optimize and iterate to continue to provide you with better service, and let us know if you need any assistance!

Best wishes
17TRACK

September 27, 2022

Very good app, easy to use and easy to set up, it perfectly matches my store, allows customers to easily track their packages, and reduces the workload of customer service, highly recommended.

DeerLashes
United States
4 months using the app
17TRACK replied September 27, 2022

Dear Friend,

Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️
Thanks for your high recommendation and for sharing this good news with us!❤️

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

March 28, 2023

I can confidently say that 17TRACK is an essential tool for anyone who runs an online business. With 17TRACK, I can easily track all of my shipments from multiple carriers, all in one place. This saves me a lot of time and hassle compared to having to visit multiple carrier websites to track each shipment separately.

In addition to its tracking capabilities, 17TRACK also offers helpful features like delivery notifications and estimated delivery dates. This allows me to keep my customers informed about their shipments and provide them with accurate delivery estimates.

Another great thing about 17TRACK is its user-friendly interface. It's easy to navigate and provides all of the information I need about each shipment in one place. And if I ever have any questions or issues, 17TRACK's customer support team is always available to help.

Overall, 17TRACK is an invaluable tool for anyone who runs an e-commerce business. It makes it easy to track and manage all of your shipments, which can help you provide better service to your customers and grow your business.

zuzumia
Hong Kong SAR
4 months using the app
17TRACK replied March 31, 2023

Dear Friend,
Surprisingly! You have been our user for 4 months!
Thank you so much for your continued support and trust! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
And, we partner with 1700+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers. 💪
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

Edited December 11, 2022

This is a great query system, which allows my customers to check their parcel status in real time on my shopify website, saving us a lot of customer service work.

Friday's pet
China
4 months using the app
17TRACK replied December 12, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

October 29, 2023

thank you

Pacged
United Kingdom
4 months using the app