17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,878)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

October 28, 2022

The costumer support on whatsapp its very kind and helpful . Surely i will consider this factor on my new plan upgrade.
Good job !

BriliantShine
Romania
4 months using the app
17TRACK replied October 28, 2022

Dear Friend,

We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊 And, if you need to upgrade the quota in the future, you can directly enter the APP to do the action!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

October 24, 2023

Perfect for customers, can be set to any language ! Would recommend everybody to use this app!

SSENSE
Netherlands
4 months using the app
December 8, 2022

很方便的一个APP,买家可以直接在网站上查询订单了,不需要跳转,有助于提高用户体验!安装过程中遇到问题,相关工作人员也会很积极帮忙解决。页面设置起来比较方便,很整洁,还可以设置跟网站风格一样的颜色,比较推荐。

Tootaci
China
4 months using the app
17TRACK replied December 8, 2022

亲爱的用户朋友! 您好!

非常感谢您一如既往的支持!😆

很荣幸17TRACK可以获得您如此高的评价!您的支持和肯定是对17TRACK最大的鼓励!是向前看的最大动力!❤

我们也会继续努力优化APP,给用户朋友们带来更好的体验!

如果您需要任何其他支持,请随时与我们联系。❤
再一次感谢您对17TRACK的支持和认可!❤

17TRACK

October 16, 2023

17TRACK has been a tremendous asset to my website, significantly reducing customer emails. I am particularly impressed with its exceptional editing and brand customization features. This app streamlines order tracking, and the optional Green Shipping upgrade substantially boosts conversion rates. The email setup is a standout feature, allowing me to direct shipping emails to my 17TRACK tracking page instead of the carriers. Overall, 17TRACK is a highly satisfying and budget-friendly application that has transformed my store. It offers a comprehensive global order tracking solution, making order management easier and providing valuable analytics to monitor order statuses. I wholeheartedly recommend this app!

Risenty Store
United Kingdom
4 months using the app
March 11, 2024

très bonne application et très utile ! je recommande

SHOOTA
France
11 minutes using the app
November 2, 2023

Facile à utiliser, ce personnalise comme on le veut, les mails qu'on envoie au client sont top, pour moi c'est l'appli idéal pour le suivi de commande, surtout il peut-être mis dès le départ car les 50 premiers sont offert

Cocooning Sleep
France
4 months using the app
November 10, 2022

Une application facile à utiliser et à customiser. depuis leur dernière mise à jour on peut facilement traduire la langue.
Le customer service est excellent merci à Tina pour son aide.

Nizupaw
France
4 months using the app
17TRACK replied November 10, 2022

Cher ami,

Nous vous remercions de votre commentaire et de vos réactions positives. Vos encouragements nous permettront d'aller de l'avant et d'améliorer constamment notre service.
Nous ferons également savoir à Tina que vous l'avez très bien notée !

N'hésitez pas à nous contacter pour tout commentaire, nous vous aiderons comme toujours !❤️.

Merci encore pour votre soutien et votre reconnaissance !

Meilleures salutations,
17TRACK

January 17, 2023

Amazing app for tracking information and notifications.
The costumer service is also very good and responsive.

Magical Way Studio
Luxembourg
4 months using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you for your positive comment and feedback!
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales.

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

November 21, 2022

servizio impeccabile, mi hanno supportato in maniera tempestiva con gentilezza e cordialità, consigliatissimo

airbland
Italy
4 months using the app
17TRACK replied November 21, 2022

Caro amico,

Siamo onorati che il nostro servizio clienti abbia ricevuto una valutazione così alta da parte tua! Sono molto orgoglioso di come il nostro servizio clienti abbia fatto un ottimo lavoro al servizio dei nostri preziosi utenti!

Non esitate a contattarci per qualsiasi feedback, vi aiuteremo come sempre!

Grazie ancora per il vostro supporto e riconoscimento!

Cordiali saluti,
17TRACK

October 13, 2023

17 track is amazing! it has really simplified my work flow and made it a better experience for my customers. they have even helped to make my PayPal account appear in good standing due to the automatic tracking updates.

I HAX PRO
United Kingdom
4 months using the app