Reviews (3,662)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

January 15, 2023

The app works great in my store and their customer support department is available to answer all my questions. Highly recommended! They are always updating and taking our comments.

Keychain Spinner
China
4 months using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for your support and trust!❤️
We are delighted that our customer service has been rated so highly by you!❤️
You are our valuable user! We are committed to providing our help and service to you!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

August 30, 2022

Easy to use and good communication support its super easy to use, my agent is always here whenever i need help

warehouse.mu
Mauritius
4 months using the app
17TRACK replied August 30, 2022

Dear warehouse.mu Team,

We're honored to have your positive review of our APP and Customer Service! ❤️

Please feel free to contact us with any feedback, we will help you as always! ❤️❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 20, 2023

Great application, I am very satisfied with both the support and the application. It is innovative, clear and easy to set up. They are friendly, fast and very happy to help with everything.

Best Top Store
Czechia
4 months using the app
17TRACK replied April 21, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
And, You are our valuable user! We are committed to providing our help and service to you!
We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

June 8, 2023

great app for small businesses and large ones too. free options which are always great. And a tracking page without the 17track watermark for free!! so good.

miinish
United Kingdom
4 months using the app
17TRACK replied June 12, 2023

Dear Friend, Thank you so much for being our valuable user!
Our Shopify APP is designed to be easy to use and convenient for you. Glad you like it!
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK

August 30, 2023

App links with a lot of data from shopify, works way better than expected. Cool thing is that customers can track order by order number or by email.

Carrymate
Ukraine
4 months using the app
May 30, 2023

Great customer service. Even tho my questions were not clear in the beginning, the customer service did not lose their temper with me and guided me carefuly throughout the whole issue solving process.

Obchůdek u Kolína
Czechia
4 months using the app
17TRACK replied June 1, 2023

Dear Friend, thank you so much for choosing 17TRACK!

We are honored that our customer service has received such a high rating from you. We will continue to work hard to optimize the APP for a better user experience!

Best regards,
17TRACK

June 6, 2023

Great app and I would recommend it for all users starting out in ecommerce. It is very simple to use and adds a great touch to your online store.

Project Ez Lyfe
United States
4 months using the app
17TRACK replied June 13, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We provide real-time automatic synchronization of Shopify orders for auto-track, greatly saving manual work.
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

April 14, 2023

Nice app, offers great and friendly customer service. The free plan is providing a nice amount of free delivery lookups

MTK-ENTERPRISE
United States
4 months using the app
17TRACK replied April 17, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊 Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

June 5, 2023

It was very useful for me. My customers can easily track their cargo. and very useful app. Thank you very much!

Pawhisker
United Kingdom
4 months using the app
17TRACK replied June 13, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you. Glad to see it's working! Please feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK

May 28, 2023

It feels very advanced. The overall look is connected with data, and everything from tracking to tracking can be handled perfectly. This can save a lot of time relatively

AbayaJ
China
4 months using the app
17TRACK replied May 29, 2023

Thank you so much for being our valuable user!
17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work. We will continue to optimize and iterate to continue to provide you with better service.
If you need anything, just leave us a message. We will be here to assist. ❤️

Best regards
17TRACK