17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,977)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

June 6, 2023

Simple to use, yet powerful.At the same time, it can provide great support to merchants.Hope to develop more functions

Charmdec
China
4 months using the app
17TRACK replied June 12, 2023

Hello, thank you for your long-term support for 17TRACK!

17TRACK Shopify App is committed to providing merchants with easier management and more accurate and effective data, using automated queries and synchronization to help you and your team save time and effort.
We will continue to optimize and iterate to continue to provide you with better service, and let us know if you need any assistance!

Best wishes
17TRACK

September 27, 2022

Very good app, easy to use and easy to set up, it perfectly matches my store, allows customers to easily track their packages, and reduces the workload of customer service, highly recommended.

DeerLashes
United States
4 months using the app
17TRACK replied September 27, 2022

Dear Friend,

Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️
Thanks for your high recommendation and for sharing this good news with us!❤️

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

March 28, 2023

I can confidently say that 17TRACK is an essential tool for anyone who runs an online business. With 17TRACK, I can easily track all of my shipments from multiple carriers, all in one place. This saves me a lot of time and hassle compared to having to visit multiple carrier websites to track each shipment separately.

In addition to its tracking capabilities, 17TRACK also offers helpful features like delivery notifications and estimated delivery dates. This allows me to keep my customers informed about their shipments and provide them with accurate delivery estimates.

Another great thing about 17TRACK is its user-friendly interface. It's easy to navigate and provides all of the information I need about each shipment in one place. And if I ever have any questions or issues, 17TRACK's customer support team is always available to help.

Overall, 17TRACK is an invaluable tool for anyone who runs an e-commerce business. It makes it easy to track and manage all of your shipments, which can help you provide better service to your customers and grow your business.

zuzumia
Hong Kong SAR
4 months using the app
17TRACK replied March 31, 2023

Dear Friend,
Surprisingly! You have been our user for 4 months!
Thank you so much for your continued support and trust! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
And, we partner with 1700+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers. 💪
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

Edited December 11, 2022

This is a great query system, which allows my customers to check their parcel status in real time on my shopify website, saving us a lot of customer service work.

Friday's pet
China
4 months using the app
17TRACK replied December 12, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

October 28, 2022

The costumer support on whatsapp its very kind and helpful . Surely i will consider this factor on my new plan upgrade.
Good job !

BriliantShine
Romania
4 months using the app
17TRACK replied October 28, 2022

Dear Friend,

We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊 And, if you need to upgrade the quota in the future, you can directly enter the APP to do the action!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

October 29, 2023

thank you

Pacged
United Kingdom
4 months using the app
October 24, 2023

Perfect for customers, can be set to any language ! Would recommend everybody to use this app!

SSENSE
Netherlands
4 months using the app
April 22, 2024

good

Shadowweavelights
China
7 minutes using the app
December 8, 2022

很方便的一个APP,买家可以直接在网站上查询订单了,不需要跳转,有助于提高用户体验!安装过程中遇到问题,相关工作人员也会很积极帮忙解决。页面设置起来比较方便,很整洁,还可以设置跟网站风格一样的颜色,比较推荐。

Tootaci
China
4 months using the app
17TRACK replied December 8, 2022

亲爱的用户朋友! 您好!

非常感谢您一如既往的支持!😆

很荣幸17TRACK可以获得您如此高的评价!您的支持和肯定是对17TRACK最大的鼓励!是向前看的最大动力!❤

我们也会继续努力优化APP,给用户朋友们带来更好的体验!

如果您需要任何其他支持,请随时与我们联系。❤
再一次感谢您对17TRACK的支持和认可!❤

17TRACK

November 10, 2022

Une application facile à utiliser et à customiser. depuis leur dernière mise à jour on peut facilement traduire la langue.
Le customer service est excellent merci à Tina pour son aide.

Nizupaw
France
4 months using the app
17TRACK replied November 10, 2022

Cher ami,

Nous vous remercions de votre commentaire et de vos réactions positives. Vos encouragements nous permettront d'aller de l'avant et d'améliorer constamment notre service.
Nous ferons également savoir à Tina que vous l'avez très bien notée !

N'hésitez pas à nous contacter pour tout commentaire, nous vous aiderons comme toujours !❤️.

Merci encore pour votre soutien et votre reconnaissance !

Meilleures salutations,
17TRACK