Reviews (3,663)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

May 28, 2023

It feels very advanced. The overall look is connected with data, and everything from tracking to tracking can be handled perfectly. This can save a lot of time relatively

AbayaJ
China
4 months using the app
17TRACK replied May 29, 2023

Thank you so much for being our valuable user!
17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work. We will continue to optimize and iterate to continue to provide you with better service.
If you need anything, just leave us a message. We will be here to assist. ❤️

Best regards
17TRACK

September 17, 2023

I just installed it, it looks like a good app

strippower
United Kingdom
3 months using the app
April 27, 2023

Super application facile à utiliser. Disponible en plusieures langues. Leur assistant repond 24/24 ce qui est très utile.

Le Peigne Parfait
Switzerland
4 months using the app
17TRACK replied May 16, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
Please feel free to contact us with any feedback, we will help you as always❤️

Best regards,
17TRACK

January 19, 2023

muy fácil e intuitiva de utilizar, atención rápida y efectiva. Buena plantilla de página de seguimiento

ElRichi
Spain
4 months using the app
17TRACK replied January 29, 2023

Estimado amigo,

¡Gracias por elegir 17TRACK!
Nuestro Shopify APP está diseñado para ser fácil de usar y conveniente para los usuarios.
¡Vamos a seguir trabajando duro para optimizar la APP para una mejor experiencia de usuario!
Por favor, no dude en contactar con nosotros con cualquier comentario, le ayudaremos como siempre! ❤️

Saludos cordiales,
17TRACK

September 19, 2023

I really love the experience. It is seamless and I love how we can get adds removed, simply by contacting their customer service.

My Store
South Africa
3 months using the app
March 18, 2023

The amount of quality you get in this is crazy good. Definitely has got to be the best shipping tracker on shopify

cutetidy
United States
3 months using the app
17TRACK replied March 21, 2023

Dear Friend,
Thank you so much for being our valuable user!❤️
Our Shopify APP is built for Shopify sellers, it includes exclusive functions that help you manage order tracking, improve customer experience, and reduce customer service workloads, such as the store tracking page, Email Notifications, PayPal connections, and package insurance.
And, We partner with 1700+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

December 1, 2022

Easily the best tracking app you can have on your Shopify store. It's no surprise that any online guru will tell you to install this on your store to increase trust with your store. Very easy implementation, gives your customers a simple way to track their orders to reduce customer service inquiries and also gives you an outlook on your shipping speeds with your suppliers. Overall an absolute essential for your Shopify store, no matter what level you are at!

iExploreTrends
United States
3 months using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

April 27, 2023

So far the only tracker than includes tracking information of our shipping company. The tracking page looks beautiful on our website. Highly recommended!

N2Voyage
Hong Kong SAR
3 months using the app
17TRACK replied May 16, 2023

Thank you so much for being our valuable user!❤️
17TRACK supports the tracking of 1700+ carriers including UPS, FedEx, Royal Mail, DHL, USPS, LaPoste (Colissimo), China Post, Australia Post, Yun Express, Cainiao, Anjun, Flytexpress, etc. We will continue to work hard to support data synchronization from more carriers.

Thank you so much for your continued support and trust!
Best regards,
17TRACK team

September 27, 2023

Bu uygulama cidden bir harika.Teşekkürler 17track

BellaArte
Türkiye
3 months using the app
March 16, 2023

Cette appli est juste parfaite simple d'utilisation , pas cher design modifiable ... Je recommande fortement que vous débutiez ou soyez très expérimenté le suivi est important pour le taux de conversion

Gluma
France
3 months using the app
17TRACK replied March 21, 2023

Chers amis,
Merci beaucoup d'être notre précieux utilisateur! ❤️
Notre application shopify est conçue pour être facile à utiliser. Nous continuerons à travailler dur pour optimiser l’app pour une meilleure expérience utilisateur!
Si vous avez besoin de quelque chose, laissez - nous un message. Nous serons là pour vous aider. ❤️
Respectueusement,
17TRACK