17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,868)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

November 8, 2023

can't go wrong with 17track, been using it for ages, no complaints. easy to use, simple interface. use on all my stores

Doorstep Delight
United Kingdom
2 months using the app
September 1, 2022

非常棒的插件,商店设置追踪页面,客户自行追踪订单物流,省了不少事!!!
全面监控各个渠道物流,自动识别非常方便。之前物流追踪问题一直是个大麻烦,都让客户手动去自己查询,经常不少争议。另外,自己管理客户订单的追踪也是十分方便,所有订单物流状态一目了然,把控时效,降低争议。
独立站卖家一大利器!!!

Tewaycell
China
2 months using the app
17TRACK replied September 1, 2022

您好! 亲爱的朋友!

很荣幸我们的APP可以得到您如此高的评价!

同时也非常感谢如此真诚且具体的与我们分享您的使用感受!

我们会努力创造出让用户更满意的APP!
如果您有任何建议或者反馈,请随时联系我们!我们会尽快及时响应您!
同时也祝您的业务蒸蒸日上!

再次感谢您的支持和认可!

17TRACK

April 3, 2023

A great tool to track orders. Don't need too much time to set up. It's all set up. It saves a lot of my time.

SUEGORYIA
China
2 months using the app
17TRACK replied April 10, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We partner with 1700+ carriers worldwide to show the tracking info in one place, we will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

October 14, 2023

Best Tracking Tool on the Market, no problems and issues at all. Great customer service, good pricing, etc.

NappingNest
Austria
2 months using the app
March 23, 2023

Very nice staff. Any problem they will fix it for you. No need to worry. Great job. Very satisfied. Recommend this app.

climpt
United Kingdom
2 months using the app
17TRACK replied March 27, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

June 27, 2022

This app is a must-have for your customers to stay up to date with their packages! Super easy setup and great support.

Aurelia Intimates
Canada
2 months using the app
17TRACK replied June 27, 2022

Hi Aurelia Intimates,

"This app is a must-have for your customers" Thank you for giving such a high rating to our APP! 😍

Your satisfaction is our motivation, we will do our best to create a more satisfying APP for our users.

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

July 5, 2023

The app simply is beneficial for anyone who want to make better customer experience. Great support also.

Sugar Swims
Vietnam
2 months using the app
September 25, 2023

Estou gostando bastante do app.

Casa Magali
Brazil
2 months using the app
November 24, 2022

Muito boa a aplicação, sempre prontos a ajudar e ajuda muito os clientes 5 estrelas, suporte muito bom.

GERMANYH
Portugal
2 months using the app
17TRACK replied November 29, 2022

Caro Amigo,

Surpreendentemente! 😍Our A APP recebe uma recomendação tão elevada da sua parte!
Continuaremos também a trabalhar arduamente para optimizar o APP para trazer uma melhor experiência aos utilizadores!

Sinta-se à vontade para nos contactar com qualquer feedback, nós ajudá-lo-emos como sempre! ❤️

Mais uma vez obrigado pelo seu apoio e reconhecimento!

Os nossos melhores cumprimentos,
17TRACK

Traduzido com a versão gratuita do tradutor - www.DeepL.com/Translator

March 2, 2023

I find this tracking app really simple to use and to set up on Shopify Store. Fast and helpful customer service and I am looking forward to working with 17TRACK! High Praises to the team and the C/Reps Jessie and the Team! Thank for the awesome job you guys are doing to help us !

FOBIL
New Zealand
2 months using the app
17TRACK replied March 6, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We are delighted that our customer service has been rated so highly by you! ❤️
I'm very proud of our customer service for doing a great job serving our valued users! 😊 We'll also let Jessie know that you've rated her very well!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK