Reviews (3,064)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities and user-friendly interface. They appreciate the real-time updates for both domestic and international shipments, automated notifications, and integration with PaySync. The customization options, responsive customer support, and valuable analytics are also praised. Merchants value the app's ability to save money with the PayPal Tracking Number Sync Feature and its seamless operation for customers.

March 19, 2023

I recently used the "17TRACK" app to track some orders, and I was pleasantly surprised by how user-friendly and straightforward it was to use. The app interface is clean and well-organized, making it easy to navigate and understand. It also supports tracking up to 200 orders for free, which is a great feature for anyone who needs to track multiple shipments.

But what really impressed me was the customer support. When I had an issue with one of my orders not updating, I reached out to the support team for help. They responded quickly and were incredibly friendly and competent, helping me resolve the issue in no time.

Overall, I highly recommend the "17TRACK" app to anyone who needs a reliable and easy-to-use tracking solution. With its intuitive interface, generous tracking limit, and excellent customer support, it's definitely one of the best tracking apps out there.

blissfueled
Austria
15 days using the app
17TRACK replied March 21, 2023

Dear Friend,
Thank you so much for being our valuable user!❤️
We are honored that our customer service has received such a high rating from you! ❤️ I'm so proud of how well our customer service has done a great job serving our valued users! 😊
And, We partner with 1700+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK

May 27, 2023

Simplesmente o melhor aplicativo de rastreio, mostra todo o trajeto do produto sem falhar e o cliente diminui muito a taxa das pessoas chamando no suporte para ficar perguntando onde está o produto

Ofertas Mundiais
Brazil
15 days using the app
17TRACK replied June 1, 2023

Muchas gracias por elegir 17TRACK! ❤️

Nuestra aplicación Shopify está diseñada para ser fácil de usar y conveniente para usted. Al agregar una página de seguimiento a su tienda, los clientes pueden auto-rastrear paquetes para reducir la carga de trabajo de su servicio al cliente.
Por favor, póngase en contacto con nosotros con cualquier comentario, le ayudaremos como siempre!

Saludos cordi,
17TRACK

June 3, 2023

Considering that 17track is free, it still is super good since the tracking page looks really nice already and has a lot of customizability, I recommend it.

Nileazon
Hong Kong SAR
14 days using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you. Glad you like it!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

April 1, 2023

Very easy to use, default tracking page looks very nice with most themes, I just added in my colour palette and it was good to go.

PupPupGo
United Kingdom
15 days using the app
17TRACK replied April 3, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

August 23, 2022

Very good application useful ! and the service is kindly and faster i recommend them ! I can easly set up on my website

Rookfan
France
14 days using the app
17TRACK replied August 24, 2022

Hi, Rookfan Team!

Thanks for your positive review of our APP and customer service!

It makes me happy to see our work has been useful and made a difference!

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK

June 10, 2023

This app is exceptional! It offers extensive customization options and delivers impressive email notifications to customers. With support for a wide range of carriers, it enables both you and your customers to conveniently track packages. By creating a dedicated tracking page on your website, you can encourage frequent customer visits, fostering potential upsell opportunities. I highly recommend this tracking app to all online shops!

Mia Moderna
United Arab Emirates
14 days using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We provide real-time automatic synchronization of Shopify orders for auto-track, greatly saving manual work.
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

April 13, 2023

amazing, good customer service, easy integration, very professional, high trust on store, customers like using

PlugnCook
Canada
14 days using the app
17TRACK replied April 17, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

June 9, 2023

that's a great app. I love the customization and it's really reliable. The analytics is pretty good as well and you can get a lot of information from there. Would recommend.

Anywhere Speakers
Poland
14 days using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
17TRACK Shopify App is committed to providing merchants with easier management and more accurate and effective data, using automated queries and synchronization to help you and your team save time and effort. Glad that you like it!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

October 11, 2022

Bully for 17TRACK!I recommend to you! You can find differ from other apps, they focused on the smallest detail!

Standbyoo
China
14 days using the app
17TRACK replied October 11, 2022

Dear Friend,

We are so honored that you rate our APP so highly!❤️We will also continue to work hard to optimize the APP to bring a better experience to users!

If you need anything, just leave us a message. We will be here to assist.❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

November 21, 2022

17track is amazing app which is fast and easy. Customer service is extremely helpful. Their PayPal integration is super efficient

Shapengo
United Kingdom
14 days using the app
17TRACK replied November 21, 2022

Dear Friend,

Great!❤️Thanks for sharing it with us! ❤️It makes us happy to see our work has been useful and made a difference!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK