Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities, automated notifications, and seamless PaySync integration. They appreciate the user-friendly interface, easy setup, and customization options. The responsive customer support, package consolidation feature, multi-language support, and Green Shipping upgrade are also praised. The mobile app's synchronization with the web platform is noted as a significant advantage.

December 12, 2022

This is a great tracking site, can automatically identify many logistics providers, used in the site, users can check the logistics information themselves, for our after-sales service to reduce a lot of pressure, I have used many other APP, but this I highly recommend everyone to use!

AeroBand
Hong Kong SAR
8 days using the app
17TRACK replied December 12, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

April 10, 2023

Great app, very responsive customer service and fantastic product! Very helpful for customers to be up to date with shipping.

MagnaBadge
France
8 days using the app
17TRACK replied April 13, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

May 13, 2022

The number of logistics providers that support the query is very large, which is the reason I chose it.
Although there are some areas that are underperforming, they are keen to listen to users' suggestions and will keep updating them.
Overall good!

Mobi Garden
United Kingdom
8 days using the app
17TRACK replied May 16, 2022

Hi Mobi Garden,
Thanks for choosing 17TRACK!

“The number of logistics providers that support the query is very large, which is the reason I chose it.” Yes! We partner with 1000+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers.

"Although there are some areas that are underperforming," If you have any questions or suggestions, please feel free to contact us. We welcome all feedback and suggestions!

Thanks again for your support and recognition!
Best regards,
17TRACK

December 29, 2022

Todo perfecto, tanto el funcionamiento de la app como la atención al cliente muy recomendada para los que se vuelven locos con los envíos como yo jeje

CARAMEL FINGERBOARDS
Spain
8 days using the app
17TRACK replied December 30, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

March 1, 2023

Absolutely love this app i recommend to use 17track. Customer service is excellent. They will guide you on installation and even they remove the logo for free on my website. Thanks

Yard Agri Supply
United States
8 days using the app
17TRACK replied March 3, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are delighted that our customer service has been rated so highly by you! ❤️
I'm very proud of our customer service for doing a great job serving our valued users! 😊
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

January 25, 2023

Excelente aplicacción, rápido, intuitivo y muy amigable. Recomendado al 100%. Tienes muchas funciones que cubren tus necesidades al 100%.

CODtify
Peru
8 days using the app
17TRACK replied January 30, 2023

Estimado amigo,

Muchas gracias por ser nuestro valioso usuario! ❤️
Nuestro Shopify APP está diseñado para ser fácil de usar y conveniente para los usuarios.
¡Vamos a seguir trabajando duro para optimizar la aplicación para una mejor experiencia de usuario!
Por favor, no dude en contactar con nosotros con cualquier comentario, le ayudaremos como siempre! ❤️

Saludos cordiales,
17TRACK

Edited May 24, 2022

I just wanted to say, That Erin and the Team of 17Track were excellent, they have been very Professional, polite and answer at all my questions.
i recommend this app in your business to Track the order of your customer.
Thank at the customer service.
Fab

Hydrovy
France
8 days using the app
17TRACK replied May 24, 2022

Hi Hydrovy,
Thanks for choosing 17TRACK!

We are so glad that our team's actions have resulted in a satisfied user!

You are our valuable user, we are pleasure to provide our help for you.

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!
If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

November 15, 2023

该软件对跨境卖家是一个非常方便的插件,不仅可以帮助顾客快速查询物流,还可以清晰的看到物流的每一环节,很推荐使用!

Flowersong | Preserved Roses in Full Bloom
United States
5 minutes using the app
April 27, 2023

17Track is a great app for tracking your packages! It's user-friendly and provides real-time updates. The only downside is limited language customization.

UNEED
Greece
7 months using the app
17TRACK replied May 16, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️

Our Shopify APP is designed to be easy to use and convenient for users. Thanks for your feedback, we will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

April 24, 2023

Really awesome app I recommend, nice feature and lovely customers service. I enjoyed having this app and I love using it.

Elysian
Australia
7 days using the app
17TRACK replied April 26, 2023

Thank you so much for choosing 17TRACK!❤
I'm so proud of how well our customer service has done a great job serving our valued users! 😊We will continue to work hard to optimize the APP for a better user experience!

Please feel free to contact us with any feedback.
Best regards,
17TRACK