Reviews (3,074)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities and user-friendly interface. They appreciate the real-time updates for both domestic and international shipments, automated notifications, and integration with PaySync. The customization options, responsive customer support, and valuable analytics are also praised. Merchants value the app's ability to save money with the PayPal Tracking Number Sync Feature and its seamless operation for customers.

May 25, 2022

Good service, very helpful app, higher recommend, will introduce to my business friends. very easy to use, easy for customers to track their order shipments updates, save my much work and time.

onetop
China
2 days using the app
17TRACK replied May 25, 2022

Hi onetop,
Thanks for choosing 17TRACK!

We are so glad that our APP have resulted in a satisfied user!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

December 5, 2022

Compared with the logistics tracking plug-in I used before, it is much better to use, it supports very many logistics service providers tracking number query.

TOPCARS
United Kingdom
2 days using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

May 25, 2023

Good APP, easy to use. Solving problem timely, track logistics accurately, there is also auto email inform to the recipients. Highly recommend!

Qidi Tech Online Store
Hong Kong SAR
2 days using the app
17TRACK replied May 26, 2023

Dear Friend, thank you so much for choosing 17TRACK!
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, and will help increase your customer's satisfaction and your sales.
If you need anything, just leave us a message. We will be here to assist. ❤️

Best regards
17TRACK

March 17, 2023

Beautiful app

you can style your tracking window with colours and choose if you want to show desination of shipper, shipper company and alot more.

It will be nice to have the background and the boarder lines colour option working.

Totally recommend it

CurlyOra
Canada
About 2 months using the app
17TRACK replied May 16, 2023

Thank you so much for choosing 17TRACK!❤️
By adding a tracking page to your store, customers can not only self-track packages to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities. Glad to see you like it!

We will continue to work hard to optimize the APP for a better user experience. Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

June 14, 2023

I have installed the app and it has been perfectly integrated. Now I will leave a review and wait for them to remove the logo.

Al Grandé Boutique
Canada
2 days using the app
17TRACK replied July 3, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️

Our Shopify APP is designed to be easy to use and convenient for you. Glad you like it! Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

July 6, 2022

It’s cost-effective is much higher compare to another apps, their customer service is greater!I am very like this app.

Little Jamie
Malaysia
2 days using the app
17TRACK replied July 6, 2022

Hi Little Jamie,

"It’s cost-effective is much higher compare to another apps" Thank you so much for choosing 17TRACK firmly in the end! 🥰

"their customer service is greater!I am very like this app." We are very glad that you are satisfied with our APP and Team's actions! 🥰💪

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

September 2, 2022

This app has been very important to my business. I use this app to better serve my customers, as I am able to track their package’s journey from the dropshippers facility to their door. I like that I am able to communicate with a concierge if I need extra support

Pat Sutton Designs
United States
2 days using the app
17TRACK replied September 5, 2022

Dear Pat Sutton Designs Team,

It's so honored to know that our APP is very important to your business! 🤩

Hope our APP will bring you a better experience in the future!❤️

Please do not hesitate to contact us with any feedback, we will help you as always! ❤️❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

November 2, 2022

It is not easy to find an app that supports Singapore Post tracking, so really happy to find this app. And the customer service is great. Thanks for all the help in customising the tracking page for me!

Snacksies Handicraft
Singapore
2 days using the app
17TRACK replied November 2, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We also hope our APP and Customer Service will bring you a better experience in the future!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

May 14, 2023

17Track is an amazing app ! I like it very much it helps me a lot .. Thanks a ton for the amazing work

Ninadior
United Kingdom
2 days using the app
17TRACK replied May 17, 2023

Thank you so much for choosing 17TRACK!❤️
We are honored that our service has received such a high rating from you!
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK team

December 9, 2022

Great order tracking APP, provides sales and improve user satisfaction, thanks 17TRACK, very useful for our site.

AvatarControls
United States
2 days using the app
17TRACK replied December 12, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK