Reviews (3,568)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, which offers effective real-time order tracking and automated notifications. They appreciate the customization options and support for multiple carriers, enhancing global operations. The responsive customer support and free plan option are also notable benefits, contributing to improved customer satisfaction and streamlined business operations.

December 9, 2022

Easy to install and use. It offers so many powerful features that can greatly improve our work efficiency. Besides, the integration of order tracking into the website largely improves the user experience - it enables our customers to track orders within our website. Really powerful and use app.
And their customer service is also very great - professional and patient.

MagiciZone
China
About 1 month using the app
17TRACK replied December 12, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

July 1, 2022

This app is very useful and works great. Plus if you have and questions or troubles the 17TRACK support team are super helpful and are fast at replying, they will go above and beyond to do more than just satisfy you, very happy with the app and the support team.

Beam Lighting
Australia
About 1 month using the app
17TRACK replied July 3, 2022

Hi Beam Lighting,

Thank you so much for rating us so highly! 🤩

We are so glad that our APP and team's actions have given you a great experience! 🤩

You are our valued customer and we are committed to providing the best service and assistance to you! 😊

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

September 26, 2023

I've been using 17track for a while now, and I can't say enough good things about it. This app has truly made my work so much easier and more enjoyable. Here are a few reasons why I love it:
The app's interface is incredibly intuitive and user-friendly. I didn't need to spend hours figuring out how to use it; everything is laid out logically, making it easy to navigate.
I've never encountered any glitches or crashes while using this app. It runs smoothly and efficiently, which is a big plus for me.

The developers seem dedicated to improving the app continually. I appreciate the frequent updates that add new features and fix any issues. It shows that they genuinely care about their users' experiences.

DezzyB
United Kingdom
About 1 month using the app
June 17, 2022

很早之前就使用过此软件查询国际快件,运输信息显示完全且及时,界面清晰简洁。现在在独立站后台可以直接安装使用,每个顾客的订单能快捷方便查询物流信息,大大提高我们的工作效率和顾客的满意度。非常好用的一个工具。

hurley-go
China
About 1 month using the app
17TRACK replied June 17, 2022

您好!

“很早之前就使用过此软件查询国际快件,运输信息显示完全且及时,界面清晰简洁。”非常感谢您对我们一直以来的支持!

"现在在独立站后台可以直接安装使用,每个顾客的订单能快捷方便查询物流信息,大大提高我们的工作效率和顾客的满意度。非常好用的一个工具。" 我们的APP可帮助用户进行简单的订单管理。邮件通知以及可以添加到您商店的免费查询的跟踪页,可以大大减少您商店客服工作,提升顾客满意度。很开心得知能提升您们的工作效率!感谢您分享的好消息!

您的满意是我们的动力,我们会继续努力,创造出让用户更满意的APP!

如果有任何问题或建议,请随时联系我们!我们会尽快给您答复!

再次感谢您的支持!
17TRACK

July 1, 2023

The app is great. my customers tracks there orders just fine. highly recommend! Customer service is fast

thegadgetsvault
United States
About 1 month using the app
September 28, 2022

真不错!加油,确实是帮我们跨界卖家解决了客户无法实施关注物流这个问题,对小型刚刚起步的卖家也很友好,目前有免费的活动,销售也很用心的在帮我弄这个,不影响网站运行的速度,实时更新物流,支持哈!!!!!!

Deintags
China
About 1 month using the app
17TRACK replied September 29, 2022

您好! 亲爱的朋友!

看到好评的那一瞬间,我感动了,因为您的肯定就是对17TRACK最大的支持和鼓励!这就是一盏明灯,时刻指引着17TRACK向更高的标准前进,时刻不断的改正、完善自己,这也是对您最大的回报。❤️

再一次感谢您对17TRACK的支持和认可!❤️

希望您永远记得有“17TRACK”陪伴在您的身边,17TRACK时刻准备着再次为您服务。❤️

17TRACK

Edited April 28, 2023

It is an easy-use, fine-designed App. This app is amazing, proving a free plan, it can integrate with the customer account page and offered a guide on what could be wrong with my website. Very easy to install and use, highly recommend it! Hope it can provide more free UI options in future.

Neuneux
United States
About 1 month using the app
17TRACK replied May 16, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK

August 30, 2023

I just started using 17track. Installation was simple and easy. I wanted to remove their logo from my page and contact them. They helped.

Windy Hours
Türkiye
About 1 month using the app
January 31, 2023

works very well. is customizable and i can make it match my store. doesnt show too much of order details

Her Treasure
Canada
About 1 month using the app
17TRACK replied February 2, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!
Also, add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

May 20, 2022

Best order tracking app, fast response customer service
أفضل تطبيق للتبع الطلب ، خدمة العملاء سريعة في الرد

jeth
Saudi Arabia
About 1 month using the app
17TRACK replied May 20, 2022

Hi jeth,
Thanks for choosing 17TRACK!
We are so glad that our APP and team's actions have resulted in a satisfied user!
Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK